Every time I try and start logos it comes up freezes for a moment and then shuts down on its on or freezes and I have to force quit. I am no able to open and access logos in any way.
Mike8345.Archive.zip
Same thing happened to me; it turned out to be a bug in the default layout loading at startup. Deleting the layout database file got me back on track.
My L4 will not open. It acts as if it will then gives me a box with an reopen and this will send report line. I hit the reopen and it does the same thing again.
Warning: Deleting the layouts.db will mean that you lose your layouts and will have to create them afresh.
The above information is inaccurate had has been edited to reflect a more accurate position.
Info: The deleted layouts.db will be restored when Logos syncs and then the application should restart properly.
If you want to delete the layouts database, because you suspect a corrupt or buggy db, then you can find it by opening Finder clicking on your own username (in my case it's alanmacgregor), then clicking through to Library/Application Support/Logos4/Documents/uniqueuseridentificationnumber/LayoutManager
See screenshot:
The only file should be layouts.db.
Delete it and Logos 4 Mac should start.
Hi Alan,
this is not quite correct. I deleted the file, and Logos did a new sync, restoring my layouts correctly. After this approach Logos worked again.
Boris
Thanks for the correction. I didn't realise what sync synced. I should have thought of that. It's just that I've never had to delete my layouts.db. I've only been asked to forward mine to Logos. [:S]
Thanks for updating and adding to my knowledge. Much appreciated.
Every blessing
Alan
Hi All,
Surely this can't be the whole story...
How do you delete a layout if it only comes back from the Sync store?
And if you can delete one layout you must be able to delete them all?
If your layouts are the problem then having them restored all the time will be a Groundhog Day experience.
tootle pip
Mike
Mike,
thanks for giving us the reasons why it should not work [:D]
Notice though: You are not deleting individual layouts, you are deleting the entire layouts.db file. When Logos does not find it it recreates it from the servers. How such a file gets corrupted I do not know, but I was able to get Logos working again after this approach without losing the layouts.
Perhaps I should add that I use Logos on two macs, and that the second one did not have this problem to begin with.