question: how Logos decides whether to re-use an existing tab or to open a new one.

Brent Williams

Hello All,

I have a question about how Logos decides whether to re-use an existing tab or to open a new one.

I'm using desktop version on a mac. Typically I have 2 side-by-side panes. In this case my preferred bible is opened on the left and a dictionary is open on the right. 

Sometimes when I click a verse reference, it will use the existing tab and jump to that reference. Other times when I click a reference it will open a new tab on the right side (on top of my dictionary). I have also had the experience of Logos deciding to split one of my panels and putting a new tab in that area.

How can I learn to predict, or even better control the way Logos makes these decisions?

Thanks in advance for any help you can offer me

Brent

Graham Criddle

Hi Brent

I've been thinking about your question and some of the things you mention seem very strange!

In my experience, when I click a verse reference the default action Logos tries to take is to navigate to that verse in my preferred Bible. If a copy of that preferred Bible is open it will use that, if it is not open it will open one. Typically, it will open a new Bible tab  in the panel other than the one you are clicking in.

To force hyperlinks to go to a particular open Bible, you can set it to Send Hyperlinks here

Brent Williams said:

or even better control the way Logos makes these decisions?

If instead of clicking a reference, you can drag it to the place on your layout to where you want Logos to open it

MJ. Smith

Brent Williams said:

I have also had the experience of Logos deciding to split one of my panels and putting a new tab in that area.

If this happens again, please capture the logs and report it as a bug. I have never seen this happen and from the description of the routine that determines where a panel should open, it seems very odd. However, I can think of some situations where it could appear to happen.

Brent Williams

https://community.logos.com/discussion/comment/1127117#Comment_1127117

ok i will report bug. i can replicate the behavior although it is inconsistent.

thank you

Brent Williams

https://community.logos.com/discussion/comment/1127114#Comment_1127114

thank you Graham I never knew what that was for. Seems very handy. And the drag/drop trick is also useful.

Myke Harbuck

Brent Williams said:

I have also had the experience of Logos deciding to split one of my panels and putting a new tab in that area.

The new tab that’s created, is it a duplicate of the tab you were working in previously? If so, I’ve experienced this problem for several years on my Mac. However, I’ve never been able to capture a screen share of it, so I haven’t reported it yet. 

Brent Williams

https://community.logos.com/discussion/comment/1127141#Comment_1127141

hi myke, yes it is the same resource that is being opened in a new tab

Myke Harbuck

https://community.logos.com/discussion/comment/1127142#Comment_1127142

Brent Williams said:

hi myke, yes it is the same resource that is being opened in a new tab

OK, I’m going to work over the next couple of days and see if I can grab a screen share of the problem and report it. I’m more motivated now that I know that someone else is having the issue as well. 

i’m also familiar with the other. I’ll post videos and logs here for both issues. 

Sean

Brent Williams said:

I'm using desktop version on a mac. Typically I have 2 side-by-side panes. In this case my preferred bible is opened on the left and a dictionary is open on the right. 

Sometimes when I click a verse reference, it will use the existing tab and jump to that reference. Other times when I click a reference it will open a new tab on the right side (on top of my dictionary). I have also had the experience of Logos deciding to split one of my panels and putting a new tab in that area.

I have this exact same problem, except I'm using Logos 8 on Windows. Often it will open my top prioritized Bible (ESV) even if I have "Send Hyperlinks Here" selected on a different open version. If not, sometimes it will open another copy of the ESV in one of the positions Brent has described.

It happens frequently but inconsistently. I hadn't tried to report it because I thought it was just a quirk with my system or layout, but if someone else has it too maybe not. I'll try to capture a log next time it happens.

MJ. Smith

https://community.logos.com/discussion/comment/1127177#Comment_1127177

Sean said:

Often it will open my top prioritized Bible (ESV) even if I have "Send Hyperlinks Here" selected on a different open version.

This is the behavior I would expect. I would not expect ""Send hyperlinks here" to change the resource that is to be used. I would report doing so as a bug. I'll have to take time to play with this sometime to see what behavior seems to be expected by the application.

Sean

https://community.logos.com/discussion/comment/1127205#Comment_1127205

MJ. Smith said:

Sean said:

Often it will open my top prioritized Bible (ESV) even if I have "Send Hyperlinks Here" selected on a different open version.

This is the behavior I would expect. I would not expect ""Send hyperlinks here" to change the resource that is to be used. I would report doing so as a bug. I'll have to take time to play with this sometime to see what behavior seems to be expected by the application.

But most of the time, it does. It's a great feature, actually. If, for example, I have an original language Bible open and want to work with that instead, it's a very convenient way to jump around in it. It's only occasionally that Logos feels the need to open a new instance of the ESV--and that sometimes, too, with an instance of it already open.

MJ. Smith

https://community.logos.com/discussion/comment/1127207#Comment_1127207

Sean said:

But most of the time, it does. It's a great feature, actually. If, for example, I have an original language Bible open and want to work with that instead, it's a very convenient way to jump around in it.

Ah, I read your post too narrowly. I thought you were speaking only of external links. My apologies.

Sean

Brent Williams said:

Sometimes when I click a verse reference, it will use the existing tab and jump to that reference. Other times when I click a reference it will open a new tab on the right side (on top of my dictionary). I have also had the experience of Logos deciding to split one of my panels and putting a new tab in that area.

How can I learn to predict, or even better control the way Logos makes these decisions?

I think I finally figured out what causes this. Hopefully I can explain clearly enough.

-Clicking on the link should send it to the Bible that is open, or open your top Bible to it (if not already open), or to the Bible you have marked "Send hyperlinks here"--the expected behavior.

-However, if you click, hold, and drag, even if so slightly that you don't notice, it will open a new instance of the your top Bible in (I think) the direction you drag it, as in this shot:

Resulting in an extra copy of the Bible being opened:

At least this is what I think is happening. I have not been able to reproduce it otherwise, though I will continue to try. But if this is the cause, it clears up a long standing mystery for me.

Myke Harbuck

I used to notice this bug just rarely, but since 9.1.0.0018, I see it much more often. And it isn't from slightly dragging (as the last reply suggested). See this screen cast. Clicking the hyperlinks now opens the new instance of the resource more than it changes the verse in the existing resource.

https://drive.google.com/file/d/1_cPt7XSD4KzbYNx0uTE6uoHYpbGwbRI9/view?usp=sharing

Can FL review and confirm that/if this is a bug?

I'm running Mac 11.1, but I've had this issue through several Mac releases over the last few years.