Problem with footnotes pasting into MS Word 2007

I recently upgraded from MS Word 2003 under Vista to Word 2007 under Windows 7. Now, when pasting from L4 into Word, the superscripted footnote number properly appears after the pasted text, but the footnote at the bottom of the page does not contain the footnote number. I can get the footnote number to appear by right-clicking in the footnote, selecting Note Options, then clicking Insert. This has to be done for each footnote individually. I didn't have this problem with Word 2003, so the problem is most likely with Word, not Logos, but any help would be greatly appreciated.

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Mark Smith

Keith,

I have the same setup as you and also have lost footnote numbering in the footnotes.

MS Office 2007 has been out for some time. I don't know if Logos has explained why this doesn't work from their perspective.

Keith Gant

https://community.logos.com/discussion/comment/147268#Comment_147268

Mark,

It's good to know I'm not alone.

With a bit more work, I found that when you add a footnote manually in Word 2007, the footnote itself is automatically given the style "Footnote text", and the superscripted number before the footnote is given the style "Footnote reference". If your document did not already have those styles in it, then they are created when you manually enter the first footnote. But when pasting a footnote from L4, the footnote has the style "Normal" (on my PC, at least). I'm not sure if this has anything to do with the problem, but to me it does suggest that perhaps the issue could be fixed on Logos' end.

Mark Smith

https://community.logos.com/discussion/comment/147282#Comment_147282

Your observation about the styles is also what I have observed. Perhaps there is a way for Logos to transfer style information over to Word 2007. Curious that whatever they did in previous editions of Word worked but not in 2007 and I suspect not in 2010.

Keith Gant

https://community.logos.com/discussion/comment/147285#Comment_147285

I tried changing the style of the L4 footnote from Normal to Footnote Text but this did not cause the number to appear. The only way I've found to get the number to appear is the process I described above in the first post. To make life a bit easier I tried recording a macro to perform that process, but Word refuses to record it.

I wish I knew for sure about Word 2010 because through a deal from my employer, I can upgrade my Office 2007 to 2010 for just $9.95. Would love to see this fixed one way or another since I'm now in the middle of two term papers for school and using Logos heavily on them.

Mark Smith

https://community.logos.com/discussion/comment/147287#Comment_147287

I wish I knew for sure about Word 2010 because through a deal from my employer, I can upgrade my Office 2007 to 2010 for just $9.95. Would love to see this fixed one way or another since I'm now in the middle of two term papers for school and using Logos heavily on them.

Take the deal because you can't be worse off.

This is one time you might wish you could downgrade instead of upgrade.

Monty Bower

I have the same problem, but with Word 2003. It is something that has arisen in the last couple of weeks or so. I suspect it has to do with the last update to Logos 4 since I have made no change in Word and the last update from Microsoft was 6/11/2010.

Mark Smith

https://community.logos.com/discussion/comment/147322#Comment_147322

I suspect it has to do with the last update to Logos 4 since I have made no change in Word and the last update from Microsoft was 6/11/2010.

I have a MS Word file from 6/15 that has the footnotes in it with the numbering in place. So this problem is recent. I'll report it as a bug.

Keith Gant

https://community.logos.com/discussion/comment/147393#Comment_147393

Looks like I threw everyone off by thinking it was associated with my move to Word 2007. I'm glad to hear that the problem is most likely with Logos rather than MS because in that case I'm MUCH more confident in seeing a fix. [:)]

BTW, Mark, what is the procedure for reporting a bug?

Mark Smith

https://community.logos.com/discussion/comment/147407#Comment_147407

BTW, Mark, what is the procedure for reporting a bug?

Report it in the Logos wiki which you can access through the link at the top of the forum screen.

Bradley Grainger (Logos)

We already have this problem filed in our internal bug database and will address it in the next release.

Mark Smith

https://community.logos.com/discussion/comment/147629#Comment_147629

We already have this problem filed in our internal bug database and will address it in the next release.

Thanks, Brad. However, what is the 'next release'? A service release, I hope? Not 4.0e.

Jonathan Burke

https://community.logos.com/discussion/comment/147655#Comment_147655

I use Word 2007, and I don't experience this problem.

Keith Gant

https://community.logos.com/discussion/comment/147713#Comment_147713

Which Logos version are you using? From the above discussion it sounds like this bug was introduced only a few weeks ago.

Mark Smith

https://community.logos.com/discussion/comment/147655#Comment_147655

A service release, I hope?

I'll try to answer my own question. In another thread Brad mentions a service release coming out early this week, so maybe this will be fixed real soon.

Jonathan Burke

https://community.logos.com/discussion/comment/147764#Comment_147764

I'm using 4.0d (4.04.4.1385). Maybe I've just been fortunate.

Mark Smith

https://community.logos.com/discussion/comment/147767#Comment_147767

I'll try to answer my own question. In another thread Brad mentions a service release coming out early this week, so maybe this will be fixed real soon.

Must have been wrong. I received the 4.0d SR-1 update tonight and the footnote problem is still there in Word 2007.

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Allen Browne

https://community.logos.com/discussion/comment/147407#Comment_147407

Keith, I can confirm that this problem with the footnote numbers does occur in Word 2010. It does look like a Logos issue. I'm using Logos 4.0.4.1966 (4.0d SR-1), on Windows 7 (64-bit.)

After following your advice of right-clicking the footnote text and choosing Note Options and Insert, I found I can click on the next one and use Ctrl+Y to fix it too. (That's an old shortcut for repeat.) So, currently, I just stick all the footnotes in the doc, and then fix the problem at the end.

Thanks for your suggestions in the forum: helps keep us sane. One I found that deleting normal.dot and normal.dotm didn't work, I found this thread without wasting too much time.

Mark Smith

https://community.logos.com/discussion/comment/151948#Comment_151948

And as pointed out in another thread, the proper automatic numbering of footnotes is back in the 4.1 beta. So perhaps Logos can get it into 4.0d via the next service release.

Steve Johnson

https://community.logos.com/discussion/comment/151954#Comment_151954

Keith, thanks for the temporary workaround. There are another couple of threads addressing this issue in this forum, but few have your insight into MSWord footnotes!