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Try restarting the computer and then retry the update. If it does not work then upload logs. https://wiki.logos.com/Uploading_Logs
See the Logos support for this. https://support.logos.com/hc/en-us/articles/360008553491-Installation-Did-Not-Succeed
Mission: To serve God as He desires.
Thank you for the quick reply. It works when I right-click the icon and select "Run as Administrator".
That probably suggests there is a permission issue somewhere.
It is not recommended to run Logos as Administrator - it is designed to be a user-level application.
So it would be helpful to run it as normal and post logs if it doesn't work.
Where are the logs located?
Details are at https://wiki.logos.com/Diagnostic_Logging