I started up Logos 9 this morning and the updater thingy said it was updating the application with "Installing Application Update". But then it stopped and I get an error message saying "The installation of Logos Bible Software did not succeed."
Try restarting the computer and then retry the update. If it does not work then upload logs. https://wiki.logos.com/Uploading_Logs
See the Logos support for this. https://support.logos.com/hc/en-us/articles/360008553491-Installation-Did-Not-Succeed
Thank you for the quick reply. It works when I right-click the icon and select "Run as Administrator".
That probably suggests there is a permission issue somewhere.
It is not recommended to run Logos as Administrator - it is designed to be a user-level application.
So it would be helpful to run it as normal and post logs if it doesn't work.
Thank you. I will do that. Where are the logs located?
Where are the logs located?
Details are at https://wiki.logos.com/Diagnostic_Logging
Thank you.
