Why can’t I access my clipping document?

Matt Doebler
Matt Doebler Member Posts: 188 ✭✭✭
edited November 2024 in English Forum

I am signed in to my logos account, so why am I seeing this when I try to open a clippings document?  Even if I put in my logos  username/pw it doesn’t recognize it.

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  • David Schwegler (Faithlife)
    David Schwegler (Faithlife) Member, Logos Employee Posts: 423

    Hi Matt.

    Try going to documents.logos.com, signing in there, and then refreshing the app.logos.com page.

    Certain documents aren't fully supported yet on app.logos.com (such as Clippings), so we display a view of documents.logos.com (which is dependent on you being signed in there).

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