Bug: Fresh iOS install not connecting to Library
It's possible to manage which books are downloaded to a mobile device in the desktop app. It is also possible to filter the library by devices as with a tag etc. I have just replaced a broken phone and my new ios install does not show up on the desktop app, despite multiple syncs and restarts, even a reinstall. In the accounts section of the website where you can see mobile devices, the new phone is listed but there is no icon beside it like with the previous one. Something about the connection forming between the device and the website / desktop app seems to be broken.
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
Comments
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John Goodman said:
In the accounts section of the website where you can see mobile devices, the new phone is listed but there is no icon beside it like with the previous one.
Do you mean THIS page?
The new device appears but no applications are listed? Weird. [:s]
My guess is that this is not exactly the right forum, but I wouldn't know which one to choose. Hopefully one of the devs can help or point out the right forum / person to contact.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Yes that is the page. Some of my other devices show apps but nothing is listed next to the new phone.
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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This is still an issue, I bought a second iPhone and downloaded the Logos app. I've downloaded a few resources. Filtering actually doesn't seem to work properly on the ios app. E.g. my phone personal tag has 451 books tagged but only about 10 show if I filter for that tag. Secondly neither iphone shows on my library under the devices filter or on my account at Logos.com. My android reader and ipad do show up. Anyone else having an issue with iPhones?
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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Are you positive that you are using the same account? If so, you should contact customer service directly.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Yes same account, I'll give them a call. thanks
גַּם־חֹשֶׁךְ֮ לֹֽא־יַחְשִׁ֪יךְ מִ֫מֶּ֥ךָ וְ֭לַיְלָה כַּיּ֣וֹם יָאִ֑יר כַּ֝חֲשֵׁיכָ֗ה כָּאוֹרָֽה
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