Factbook and Home page issue

Bill Schlipp
Bill Schlipp Member Posts: 31
edited November 2024 in English Forum

I recently bought an HP Envy x360 with a 13" screen, an i7 processor, and 8G ram only to discover that Factbook and the home page don't want to operate. When I go to the home page it is blank. If I touch the screen I can get things to partially appear but they don't operate. Fact book opens fine, allows me to type into the search box, and gives me options, but it t doesn't respond when a search is initiated. I have found that if I click on anything else I have open and return to factbook, the search did occur but I'm unable to select any of the results nor can I scroll using a mouse or my finger. I did reinstall Logos and got the exact same results. Any help would be appreciated.

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