Notes won't load on Web App

Jeremy Turnage
Jeremy Turnage Member Posts: 1
edited November 21 in English Forum

I constantly have an issue where I get a red error box in my notes window stating : "An error occurred.  Unable to load Notes".

I'm not able to see any of my notes (window remains blank), when I get this error.

If I filter it down to a notebook, it will sometimes show my notes in that notebook and other times repeat the error.

Any ideas what is going on and what the fix is?

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  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,427 ✭✭✭

    Hi Jeremy - and welcome to the forums

    Sorry to hear you are having problems.

    I constantly have an issue where I get a red error box in my notes window stating : "An error occurred.  Unable to load Notes".

    I'm not able to see any of my notes (window remains blank), when I get this error.

    I've just tried this and it works fine, so its not a general system failure.

    I don't know what is causing it but it would be good to know:

    • what computing device you are using
    • which browser
    • what type of network connection you are using
    • whether you are behind any firewall that you know of

    Graham

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