New store button in Logos 9.5 beta 1

https://community.logos.com/discussion/comment/1164059#Comment_1164059

I don't like it's placement given the normal width of my window...it needs to be in the sections that gets squeezed out in narrowing the window.

Rosie Perera

I agree. For a product for which people have already poured so much money into resources, having a button in our face to invite us to spend more money is not very classy. It's one thing to have searches that turn up books which might be useful offer an opportunity to buy them, or to have the lock icons in the Lexham Research Commentaries with links to purchase those resources. It would be OK to have the Store command on a menu (probably best on the three dots menu, near "Use Logos Online"). But don't clutter the Toolbar with a Store button, please.

Levi Durfey

I think I understand why this has been done but I don't think it is a good idea.

I purchase resources primarily through the Logos.com website and don't expect to do so from within the app itself - I see a purchase activity and a study activity as different.

I agree! Having the store icon on the toolbar is a bad idea. The toolbar is already crowded, especially if one is on a laptop. I visit the website to purchase books, I don't use the built-in store. Please, please, don't add more clutter to the toolbar.

Myke Harbuck

As per the release notes, Logos 9.5 beta 1 has:

Toolbar

Added a new Store button to the Toolbar next to the “Close All” button.

I think I understand why this has been done but I don't think it is a good idea.

I purchase resources primarily through the Logos.com website and don't expect to do so from within the app itself - I see a purchase activity and a study activity as different.

Completely agree. I was actually coming to post a new thread to say this myself when I saw this thread. There are already several ways to access or purchase locked resources inside the app. And in those scenarios, we're provided with resources relevant to our activity at the moment. A general store button on the toolbar serves no real value in my opinion, and wastes very valuable real estate space on the toolbar.

Please reconsider this change.

Thanks.

GaoLu

The real estate is too valuable to me to absorb tool bar space with a "sales" icon I will never use for that purpose. I am quite sure that everyone with Logos knows their way to the store when they want to go there. If it must be there, at least let it squeeze out as MJ says--I don't need it there at all costs.

https://community.logos.com/discussion/comment/1164068#Comment_1164068

I agree with everyone's sentiment here.

Faithlife, please remove or relocate the Store icon as suggested above.

Michael

https://community.logos.com/discussion/comment/1164068#Comment_1164068

I agree that if the button is unable to be hidden or bumped off when my own icons are added then this new "sales" icon is taking up invaluable space. I will add my own data point in saying I would never buy anything advertised through the app and would consider it overstepping the marketing bounds if the button cannot be hidden or removed.

If and when I want to purchase or view sales, I will do it through the website. I don't want advertising in my face when I'm trying to read and study the word. It's one of the main reasons I don't use the homepage at all.

I hope Faithlife is listening to this feedback and gives some options for those already heavily invested in the system.

Thanks for your feedback. But I'd like to ask that you give it some time and consider that it may be a significant help to other users (and, indirectly, for you, too, as we continue to grow and can invest in making Logos better for everyone).

Desktop in-app purchasing has increased 5x since we introduced the Store tab in the Library, which tells me that some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app. The ability to shop for individual resources by their metadata is something powerful that can't be replicated on Logos.com. It's a real service to users that more people need to know about and experience.

In-app purchasing in desktop applications may not be the norm (though we did it in Libronix two decades ago!). But it is the norm in modern mobile and web applications. There's a move toward eliminating the gap between apps and stores. It's hard to find a modern mobile app that doesn't have prominent, integrated in-app purchasing.

There was quite a kerfuffle about the changes we made to the About Logos panel a few years ago, but people have mostly gotten used to it and its proven to be an effect tool for driving upgrades. I expect the same outcome here.

https://community.logos.com/discussion/comment/1164101#Comment_1164101

I don't like the new button at all and I really want to perma-hide mine.

At the same time, the number of people I know who use Logos/Verbum and whose degree of technological competency is sufficiently low that a button of this sort would be beneficial for them is non-zero, so I get what Faithlife is going for. I just think that the non-beta version needs to be better. A two item right click dropdown menu with "Go to store" and "Hide store button" (with a corresponding toggle in Program Settings for it so that it could also be turned back on as desired) would solve my problem.

EDIT: This post written before seeing Phil's post above.

Graham Criddle

Desktop in-app purchasing has increased 5x since we introduced the Store tab in the Library, which tells me that some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app.

That's a fascinating stat Phil - thanks for sharing.

DMB

https://community.logos.com/discussion/comment/1164101#Comment_1164101

Thanks for your feedback. But I'd like to ask that you give it some time and consider that it may be a significant help to other users (and, indirectly, for you, too, as we continue to grow and can invest in making Logos better for everyone).

Desktop in-app purchasing has increased 5x since we introduced the Store tab in the Library, which tells me that some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app. The ability to shop for individual resources by their metadata is something powerful that can't be replicated on Logos.com. It's a real service to users that more people need to know about and experience.

In-app purchasing in desktop applications may not be the norm (though we did it in Libronix two decades ago!). But it is the norm in modern mobile and web applications. There's a move toward eliminating the gap between apps and stores. It's hard to find a modern mobile app that doesn't have prominent, integrated in-app purchasing.

There was quite a kerfuffle about the changes we made to the About Logos panel a few years ago, but people have mostly gotten used to it and its proven to be an effect tool for driving upgrades. I expect the same outcome here.

Well, if Libby did it (she had railroading too!), then it's ok! (love these exclamation points).

As a very minor point, I notice your reasoning is Walmart and Amazon. Might have missed some 'Christians' who don't want merchandising in their Bible study. Granted, a tiny percentage. Popup ads targeted to the verse under study may work good too. Banners maybe.

Back to Logos7. Gets better and better! Smiling.

Gordon Jones

https://community.logos.com/discussion/comment/1164101#Comment_1164101

...some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app. The ability to shop for individual resources by their metadata is something powerful that can't be replicated on Logos.com.

Hi Phil, I have no doubt that this is correct and I can certainly see benefits to users. Nonetheless, please note the not-unreasonable requests for user control over where and whether to place the Store tab.

Michael

https://community.logos.com/discussion/comment/1164113#Comment_1164113

...some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app. The ability to shop for individual resources by their metadata is something powerful that can't be replicated on Logos.com.

Hi Phil, I have no doubt that this is correct and I can certainly see benefits to users. Nonetheless, please note the not-unreasonable requests for user control over where and whether to place the Store tab.

I agree with Gordon. I'm not against FL adding the button. I'd just like the option to hide it or have shortcuts be able to bump it off if I need the invaluable toolbar space.

https://community.logos.com/discussion/comment/1164101#Comment_1164101

Please note my concern was not with the existence of the button but with its placement. It should not interfere with the functional icons when using a narrower window ... my Logos/Verbum is usually allocated a little over half my screen.

https://community.logos.com/discussion/comment/1164127#Comment_1164127

Please note my concern was not with the existence of the button but with its placement. It should not interfere with the functional icons when using a narrower window ... my Logos/Verbum is usually allocated a little over half my screen.

I absolutely agree (120%) - there is so LITTLE real estate on the screen - I've written much about this already - why not save space rather than clutter it. Please, Please, Please remove from the main UI.

Put it in a menu somewhere if you must.

Please don't WASTE space - especially as we can't yet have icons for menus etc!

Thanks for listening!!!

Paul

https://community.logos.com/discussion/comment/1164128#Comment_1164128

As much of the concern is taking up valuable screen space, Logos can easily save a little bit of space by using the Logos logo as the home button.

See Faithlife Feeback: https://feedback.faithlife.com/boards/logos-desktop-app/posts/use-the-logos-logo-on-top-left-as-the-home-button

And just in case there is an informal poll, I also do not like having the store icon. At least having the option of removing it would be preferable.

https://community.logos.com/discussion/comment/1164128#Comment_1164128

especially as we can't yet have icons for menus etc!

See Tip: Save Shortcuts Space with Folders and Unicode Icons.

https://community.logos.com/discussion/comment/1164113#Comment_1164113

Nonetheless, please note the not-unreasonable requests for user control over where and whether to place the Store tab.

Noted. We're discussing what that could look like. Two possible approaches:

Different collapsing behavior that prioritizes more important items as you run out of space
Ability to customize the toolbar by hiding certain items

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences? By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo? I can see users in many cases saying they would like to be able to hide these because they never use them. If we do come up with something here, I'd like it to be principled and consistent rather than making a quick reaction to a change that might end up being okay after a few weeks of adjustment.

Thanks for voicing your feedback. We'll keep listening.

https://community.logos.com/discussion/comment/1164129#Comment_1164129

As much of the concern is taking up valuable screen space, Logos can easily save a little bit of space by using the Logos logo as the home button.

Thanks for the reminder about this.

https://community.logos.com/discussion/comment/1164134#Comment_1164134

especially as we can't yet have icons for menus etc!

See Tip: Save Shortcuts Space with Folders and Unicode Icons.

Hi Phil,

Yes thanks, I was aware of the workaround (I was one of the people that replied appreciatively to that post). However, it is still only a workaround, not fully customizable.

I am surprised that with a number of popular posts and feedback about having far, far, far, far too little space on the tool bar, that instead of addressing this, you actually added more clutter to it to make it worse! Why?!! What about that HUGE mammoth of a functionless logo on the top. When is that going to be removed or given a real purpose?

I think that you shouldn't be too concerned with profit at the expense of user experience. Happy customers are free sales reps!

I also think you need a dedicated UX/UI manager who is neither a programmer nor a business manager who is focused on profit.

But mainly, to reinterate , please find ways to give us MORE and not LESS real estate on the screen.

Thanks, as always, for listening and responding.

James

https://community.logos.com/discussion/comment/1164135#Comment_1164135

Phil,

I definitely would suggest it is user choice rather than Logos choice how to customize that taskbar - then you won't have to concern yourself with complicated programming, aggregating usage, deciding what to choose for the user. Let users choose how they'd like to customise themselves- they choose themselves what they hide. I would say that most customers who this would concern would want to make their own choices rather than let Logos force its own upon them - that would be really frustrating for many users.

Different collapsing behavior that prioritizes more important items as you run out of space

Ability to customize the toolbar by hiding certain items

1 - no - what is most important to one user, may not be for another. I wouldn't want my toolbar changing each session based on past usage.I agree with your word consistent - but consistent for me as a user, not for all your 1000s of users!

2 - yes - However, I don't like the word 'certain' - let me choose exactly what to show/hide!

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences? By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo?

I think you are thinking on the wrong lines here - it should be the user choice not the application forcing it upon the user. Why do you need to program any of this? It should be as simple as a page in preferences with a show/hide toggle switch for each menu item.

Anyway, these are my thoughts for what they are worth! I'm a great advocate for user choice rather than being constricted into a way of working by a program.

Thanks again for listening!

James

https://community.logos.com/discussion/comment/1164140#Comment_1164140

Hi Phil,

Can we make everyone happy by making the Logos logo into the Store button?

Levi Durfey

https://community.logos.com/discussion/comment/1164135#Comment_1164135

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences? By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo? I can see users in many cases saying they would like to be able to hide these because they never use them. If we do come up with something here, I'd like it to be principled and consistent rather than making a quick reaction to a change that might end up being okay after a few weeks of adjustment.

This made me think of what I would like to hide on the toolbar—I don't use Home, Library, or Factbook icons. I use Docs, Guides, and Tools. I also use Sync, Layouts, and Close All. I don't use the Profile menu. I do use the Application menu icon.

I don't use 4 of the 10 current icons/menus. I would say, for the sake of simplicity, make all the icons/menus user hideable.

https://community.logos.com/discussion/comment/1164145#Comment_1164145

Can we make everyone happy by making the Logos logo into the Store button?

No, 'cuz that wouldn't make me happy .... users are to used to the logo not having a function. Should it be converted to carry functions, it must be for things so important to the user that they will discover it.

https://community.logos.com/discussion/comment/1164135#Comment_1164135

Two possible approaches:

Different collapsing behavior that prioritizes more important items as you run out of space

Ability to customize the toolbar by hiding certain items

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences?

Whatever you chose, a major consideration should be that the newer user NOT be able to hide essential functions or not be able to follow training videos. There is good reason for toolbars to rarely be configurable. I would suggest a 3rd possibility... make the shortcut tool bar collapsible and optionally displayed as a separate tool bar

https://community.logos.com/discussion/comment/1164148#Comment_1164148

Whatever you chose, a major consideration should be that the newer user NOT be able to hide essential functions

That is true, but I expect 'newer users' wouldn't go to the customizing options (in preferences - if that's where it ends up), but even so there could then be a 'restore defaults' option at the bottom of the options page?????

There is good reason for toolbars to rarely be configurable

Most popular programs have configurable toolbars such as MS Office!

James

https://community.logos.com/discussion/comment/1164149#Comment_1164149

Most popular programs have configurable toolbars such as MS Office!

I think we have a vocabulary problem here ... my MS Office does not have the application toolbar configurable ... or if it does, it never disclosed it to Help. It does have a configurable Quick Access Toolbar which is another approach LF could take.. It does allow the customization of the ribbon which is below the toolbar. This is what I suspect you were thinking of. I would not be keen on FL taking up the real estate for a ribbon.

If my Help search was inaccurate, I would love to be pointed to the ability to customize the toolbar proper -- I am no expert on MS products.

https://community.logos.com/discussion/comment/1164150#Comment_1164150

Most popular programs have configurable toolbars such as MS Office!

I think we have a vocabulary problem here ... my MS Office does not have the application toolbar configurable ... or if it does, it never disclosed it to Help. It does have a configurable Quick Access Toolbar which is another approach LF could take.. It does allow the customization of the ribbon which is below the toolbar. This is what I suspect you were thinking of. I would not be keen on FL taking up the real estate for a ribbon.

If my Help search was inaccurate, I would love to be pointed to the ability to customize the toolbar proper -- I am no expert on MS products.

In File-Options-Customize Ribbon - you can add/remove any of a multitude of icons to the Ribbon/toolbar. Alternatively, right click on an empty space and click customise ribbon.

Here is a screenshot from Word:

Hope that helps,

James

https://community.logos.com/discussion/comment/1164151#Comment_1164151

Oops - forgot that can't copy and paste to forum...here's the screenshot!

https://community.logos.com/discussion/comment/1164152#Comment_1164152

I'm really sorry MJ - just read your post again..it seems you know about the ribbon!

Apologies!

PS The quick access bar is also highly configurable too - more akin to what you are thinking!?

[PS on my system - due to the height of the Logos Logo, it takes up just as much space as my Office Ribbon though!]

James

Jerry Bush

https://community.logos.com/discussion/comment/1164127#Comment_1164127

Please note my concern was not with the existence of the button but with its placement. It should not interfere with the functional icons when using a narrower window ... my Logos/Verbum is usually allocated a little over half my screen.

Agree with MJ. That area is precious real estate.

Jerry Bush

https://community.logos.com/discussion/comment/1164135#Comment_1164135

Nonetheless, please note the not-unreasonable requests for user control over where and whether to place the Store tab.

Noted. We're discussing what that could look like. Two possible approaches:

Different collapsing behavior that prioritizes more important items as you run out of space

Ability to customize the toolbar by hiding certain items

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences? By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo? I can see users in many cases saying they would like to be able to hide these because they never use them. If we do come up with something here, I'd like it to be principled and consistent rather than making a quick reaction to a change that might end up being okay after a few weeks of adjustment.

Thanks for voicing your feedback. We'll keep listening.

I'd like a second row for shortcuts.

Jerry Bush

https://community.logos.com/discussion/comment/1164208#Comment_1164208

As has been stated by others, the left top logo is a great place to take you to the site or directly to the store.

https://community.logos.com/discussion/comment/1164135#Comment_1164135

By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo?

If all I ever use Logos/Verbum for is to study stuff, I will never use the Store button.

The Store button is for shopping.

Shopping can help with studying the Bible, but shopping is not part of studying the Bible, especially if I already have a Bible.

The Home screen, the Library icon, the Factbook button, the GO bar, the Docs button, the Guides button, the Tools button, my personal shortcuts, the Sync button, the Layouts button, and the Close All button all have their place(s) within the process of studying the Bible. The account icon lets me sign in and out, and clicking the triple dots gives me access to a bunch of things related to studying.

The Store button is the only clickable anything on that line that doesn't have a place within the process of studying as such.

Lynden O. Williams

https://community.logos.com/discussion/comment/1164135#Comment_1164135

Guess I am the discordant note here. I like it. Using a 17" monitor space is not a problem.

Lynden O. Williams

https://community.logos.com/discussion/comment/1164300#Comment_1164300

The Mangolorian

https://community.logos.com/discussion/comment/1164301#Comment_1164301

PLEASE remove that store button. I really don't need more commercial reminders...

I already have to fight all that aggressive and annoying pop-ups at the store page...

GaoLu

https://community.logos.com/discussion/comment/1164305#Comment_1164305

Here is a much better idea:

Logos could create a whole row of buttons marketing various FL products and then create a setting to turn them on for all the people who want or need them as some have indicated above.

I wonder how many Logos users want this new feature.

I don't want to publicly say that it is little more than another annoying marketing ploy that we are supposed to like, but then, it publicly is.

One more marketing annoyance in an expensive Bible application may have more to do with objections than the loss of toolbar real estate which I could grudgingly tolerate.

Dave Hooton

https://community.logos.com/discussion/comment/1164101#Comment_1164101

Desktop in-app purchasing has increased 5x since we introduced the Store tab in the Library, which tells me that some users really appreciate the convenience and contextual nature of finding and buying a book without leaving the app

Please leave it there and remove the taskbar icon.

DMB

https://community.logos.com/discussion/comment/1164335#Comment_1164335

I don't want to publicly say that it is little more than another annoying marketing ploy that we are supposed to like, but then, it publicly is.

I think you might have publicly said it. But more seriously, this conversation goes way, way back. FL sells stuff (helps with the payroll). Customers squealed like stuck pigs, each time FL moved forward with sell-stuff on their religious Bible-study software. So, they move the needle a bit each time, arguing it's gentile-practice. You'll notice (a) optional is too obvious and (b) gee, this is so hard to figure out. I'm waiting for helpful advert popups with prayer-lists.

Tony Walker

https://community.logos.com/discussion/comment/1164363#Comment_1164363

Logos, you have helped me so much the last 7 years... do all you can to make every dime you can. I want you to be in business until I die, and then I want you to stay in business until the person who inherits my library dies.

Jack Caviness

https://community.logos.com/discussion/comment/1164135#Comment_1164135

I can see users in many cases saying they would like to be able to hide these because they never use them.

That would be my take on the Store button. I cannot imagine any scenario where I would use this.

Just tried to use the icon, and got an error communicating with the server—twice.

Tes

https://community.logos.com/discussion/comment/1164127#Comment_1164127

If we can hide it in the setting would be the best.

Willie

https://community.logos.com/discussion/comment/1164135#Comment_1164135

Nonetheless, please note the not-unreasonable requests for user control over where and whether to place the Store tab.

Noted. We're discussing what that could look like. Two possible approaches:

Different collapsing behavior that prioritizes more important items as you run out of space

Ability to customize the toolbar by hiding certain items

If #2, should we do it based on aggregate usage? Anything fewer than x% of users use should be hideable? Everything should be hideable based on individual user preferences? By what principles would we allow hiding the Store button but not the Sync button, the Profile menu, the Close All button, the Home button, or the Logos logo? I can see users in many cases saying they would like to be able to hide these because they never use them. If we do come up with something here, I'd like it to be principled and consistent rather than making a quick reaction to a change that might end up being okay after a few weeks of adjustment.

Thanks for voicing your feedback. We'll keep listening.

I am not a beta tester but have been following this thread with great interest. I share the concerns expressed in this thread about the Store button and I hope users are allowed to hide it or it is removed from the program’s main toolbar. However, in its other location within the Library, I can understand how it would be beneficial to some users.

I believe the ideal solution is toolbar customization in which everything on the main toolbar is hideable based on individual user preference.

If Faithlife simply removes the Store button from the main toolbar, the objections expressed in this thread about this particular button would be resolved, but what happens later when something else just as objectionable or more is added to the toolbar? Allowing everything on the toolbar to be hideable based on individual user preference would not only solve this issue but any future one.

Toolbar customization would also solve the problem of the main toolbar already being overcrowded. If given the opportunity, I would hide the Store button if it remains as well as the Home, Factbook, Sync, and Profile Menu buttons since I never use any of these. I would also hide the huge Logos logo.

I would especially hide the Go button and use the keyboard enter key instead which is already possible. This very distracting bright green Go button hurts my eyes and since its introduction in Logos 8, I’ve had to hang a small cloth strip from the top of my monitor to cover the button while I use the program.

Thank you for the opportunity to provide this feedback. I hope it helps.

https://community.logos.com/discussion/comment/1164844#Comment_1164844

I would especially hide the Go button and use the keyboard enter key instead which is already possible. This very distracting bright green Go button hurts my eyes and since its introduction in Logos 8, I’ve had to hang a small cloth strip from the top of my monitor to cover the button while I use the program.

Just in case it helps, in Dark Mode in Verbum, that button is grey.

Willie

https://community.logos.com/discussion/comment/1164857#Comment_1164857

Just in case it helps, in Dark Mode in Verbum, that button is grey.

Thank you SineNomine. I tried the Dark Application Theme and found I cannot use it. For me, it was uncomfortable to view, but I’m glad those who requested it now have that option.

I like the original System Application Theme. If I could just hide those toolbar buttons I don’t use (including the Store button) and the one that hurts my eyes (Go button), I would have absolutely no complaints.

If I do ever have a need for in-app purchasing, the Store tab in the Library is easy to find.

I'm guessing that there are many more forum users who will react negatively to a Store button they can't avoid or hide than have commented in this thread so far.

Willie

https://community.logos.com/discussion/comment/1164149#Comment_1164149

Whatever you chose, a major consideration should be that the newer user NOT be able to hide essential functions

That is true, but I expect 'newer users' wouldn't go to the customizing options (in preferences - if that's where it ends up), but even so there could then be a 'restore defaults' option at the bottom of the options page?????

There is good reason for toolbars to rarely be configurable

Most popular programs have configurable toolbars such as MS Office!

James

If Faithlife decides to add toolbar customization, I would not want to be limited in what I could choose to hide. As for new users, I agree with James’ comments. New users would most likely want to become well acquainted with all elements on the toolbar before deciding what to customize. I especially like the idea of a “restore defaults” option. Perhaps within Program Settings a section could be added titled “Toolbar” with everything on the main toolbar listed along with the “restore defaults” option James suggests.

Accordance has allowed everything on their main toolbar to be hideable for a long time and it appears to be very popular with their users. Within their toolbar customizing menu they include a “Reset” button to restore all default toolbar items.

I do not believe toolbar customization (everything on the toolbar hideable based on individual user preference) would present any insurmountable training obstacles. Every new Logos version that comes out requires new training videos and some effort to learn. In addition, in the last couple of years whenever an especially significant software update has occurred (8.7 Context Menu, 9.1 Factbook) Morris Proctor has made available free webinar videos nearly simultaneous with the update release.

I recently asked John Fallahee of LearnLogos.com who has trained thousands of Logos users of all levels from brand new to advanced how toolbar customization might affect his job as a trainer. John graciously allowed me to share his reply which reads as follows, "Yes, training would be impacted, but only the starting point would be different. Instead of starting with a standard interface, I would simply begin with the ‘recommended interface’ and proceed to show key features. I am in full support of customization."

One final thought: I object to the addition of the Store button to the toolbar, but I don’t fault Faithlife for looking for ways to increase sales and maintain a profitable business. I not only believe toolbar customization is the ideal solution, I also believe it could so significantly increase customer satisfaction and attract so many new users that it might result in a level of increased sales for Faithlife which far exceeds anything achieved through the addition of an unpopular Store button to the toolbar.

I hope this is helpful.

https://community.logos.com/discussion/comment/1165530#Comment_1165530

New users would most likely want to become well acquainted with all elements on the toolbar before deciding what to customize.

Counterfactuals are always risky, but were I a new user, I wouldn't wait around to hide the Store button, if I knew it were possible to do so.