Problems running videos

Armin
Armin Member Posts: 1,501 ✭✭✭
edited November 21 in English Forum

I get the following error message when trying to run any video of "Epic: An Around-the-World Journey through Christian History (Videos)"

I do have Internet.

I tried the steps described here:

https://support.logos.com/hc/en-us/articles/360008520751

but deleting the downloaded videos and trying to download them again did not help. 

Grateful for any suggestions.

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Comments

  • Joe McCune (Logos)
    Joe McCune (Logos) Member, Community Manager, Logos Employee Posts: 1,134

    Please accept my apologies, Armin.

    I find that these videos play fine on a Windows computer, but I am unable to view them in Mac.

    I am reporting this problem to our team, so that it can be fixed.

    Thank you for bringing this to our attention.

  • Armin
    Armin Member Posts: 1,501 ✭✭✭

    Issue resolved: This resource just contained huge videos that took a long time to download over my slow internet connection. All good now.

    PS: I am using a Mac running Catalina.

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