L9 Course Promotion not working as expected.

Got this email this morning, so I clicked the link, was given a code and attempted to use it for a mobile Ed course that was featured prominently on the list, and was given the error “invalid code”.

since it’s broken I assume I don’t need to block it out?

and then I got this:

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Comments

JT (alabama24)

The code only works once per account. Did you use it previously?

abondservant

https://community.logos.com/discussion/comment/1166854#Comment_1166854

Not that I recall, but IF I did, then they shouldn't have sent me the email. I'm not offended, but think of the confusion for people that don't use the forum.

Secondly, On the page that shows the courses available to the promotion it shows my price as being zero till it hits the cart. Which is also confusing.

Edit: Especially with Faithlife's history of honoring whatever inexplicably low price their website errantly shows. Seems like a thing that could be abused.

Also screen shots were posted from my phone. Apologies for their awkward nature.

Edit:2 the link from my email (which for obvious reasons I didn't post) shows EVERY mobile ed eligible for the coupon as being 0$ for me.

Joe McCune (Faithlife)

https://community.logos.com/discussion/comment/1166857#Comment_1166857

Not that I recall, but IF I did, then they shouldn't have sent me the email. I'm not offended, but think of the confusion for people that don't use the forum.

I can confirm that you did previously use this coupon. You are right, we should not have sent that email to you. Please accept my apologies.

abondservant

https://community.logos.com/discussion/comment/1166864#Comment_1166864

Thanks Joe!