So, I purchased a set of books on a payment plan, and I've got it down to a low amount now, and was wondering can I just pay off the entire remaining balance, or do I have to wait 4 more months, for the last 4 payments to go through?
Yes, you can. Call customer service.
I wish they had a way to just do it online. If you have a regular sales person that helps you with things, they could do it for you too if you email that person.
I've done this several times in the past and it works well and fast. I either emailed a sales rep or used the sales@faithlife.com
You also save the remaining monthly processing fees. Pay one fee and save three 👍😁👌
I wish they had a way to just do it online.
I agree. This is a major flaw in the Faithlife experience for me. The inability to do returns on the website is another major flaw. We shouldn't have to call for pay-offs and returns.
Makes it hard for us international peeps particularly us Aussies. An online option would be great.
You do not have to use the phone, you can also use email.
You can email customerservice@faithlife.com if you wish to request a refund.
If you need any assistance with a payment plan, please email paymentplans@faithlife.com.
You do not have to use the phone, you can also use email. You can email customerservice@faithlife.com if you wish to request a refund. If you need any assistance with a payment plan, please email paymentplans@faithlife.com.
Hey Joe, I do get that, but there is something about doing it and it being done, as opposed to sending an email and assuming it will get done, or waiting on it to get done. I'm not saying that it would take long, but this, along with returns, really should be something that could be done quickly and easily on the website.
