L4B4 Install "Failed"

Dale Durnell, Retired UM Clergy

Got an icon on the systray that there was an update. Clicked and install started running. Got an error box that "Installation of Logos 4 failed"

I'm attaching (in a series of posts) three log files generated at the event, and a .png of the "help about" screen

Dale

Dale Durnell, Retired UM Clergy

2nd log file

Dale Durnell, Retired UM Clergy

https://community.logos.com/discussion/comment/15481#Comment_15481

3rd log file

Dale Durnell, Retired UM Clergy

https://community.logos.com/discussion/comment/15483#Comment_15483

Here's the .png

I noticed that another thread alluded to new resource(s) for L4B4, but since the fail, I can't confirm where I'm really at. My system is indexing, even as I write this.

Dale Durnell, Retired UM Clergy

https://community.logos.com/discussion/comment/15486#Comment_15486

Here's my system data

Dale

Chris Elford

Rev Dale L Durnell OSL said:

Got an icon on the systray that there was an update. Clicked and install started running. Got an error box that "Installation of Logos 4 failed"

I'm attaching (in a series of posts) three log files generated at the event, and a .png of the "help about" screen

Dale

Dale,

Check the release notes on Beta4. I think you'll find that your fail
is related to a corrupt resource file and that indexing will resume --
it sounds like it has -- but skip the corrupt one.

Chris

Dale Durnell, Retired UM Clergy

https://community.logos.com/discussion/comment/15499#Comment_15499

Chris Elford said:

Check the release notes on Beta4. I think you'll find that your fail is related to a corrupt resource file and that indexing will resume -- it sounds like it has -- but skip the corrupt one.

Chris,

Checked the release notes -- that may be what's happening, but it's certainly not the message I got. Still, it may be what happened, I just don't know. I clicked on the link in the release notes to see if I could manually force an install and I got another message that Logos 4 was properly installed. So, even though something failed, something else worked

Dale

TCBlack

Rev Dale L Durnell OSL said:

...Got an error box that "Installation of Logos 4 failed"

Dale I've got the same situation.

This does not sound like the problem mentioned in the release notes:

The Beta 4 release notes state:

“Indexer * If the Indexer encounters a corrupted resource, it will display a “this program has stopped working” dialog and prompt to send the error to Microsoft; once you send it, it will continue running (and will ignore that particular resource)
--Beta 4 Release Notes - Logos Bible Software Forums

Notice the difference in the error message.

Logs attached.

TCBlack

https://community.logos.com/discussion/comment/15603#Comment_15603

Um, perhaps I should have noted:

1. The reported version is 4.0.2.9821
2. Everything seems to be working at the moment.

Dale Durnell, Retired UM Clergy

https://community.logos.com/discussion/comment/15604#Comment_15604

tcblack said:

Um, perhaps I should have noted:

1. The reported version is 4.0.2.9821
2. Everything seems to be working at the moment.

I was running 4.0.2.9786 last night, but after the new install, it's up to 4.0.2.9821 this morning.