I’ve been away from my desktop for a week but I noticed when I started logos on mobile yesterday my library lost 3 books. I’m used to this in the beginning of the month due to connect but not in the middle. Anyone else lose a few?
How many Personal Books might you have that would show in your Desktop Library but NOT show up on a mobile device nor in the Web app?
Just a thought.
I’ve been away from my desktop for a week but I noticed when I started logos on mobile yesterday my library lost 3 books.
I missed this the first time I read the post. If you are trying to reconcile desktop and mobile resource counts, you can stop. It is futile.
No this isn’t involving personal books. My mobile count of books was 3 higher one day and then 3 less the next
If comparing desktop app to mobile app numbers it is indeed "futile" because of the books that can't be on mobile e.g. Interactives, PB's.
If you are comparing mobile app numbers from one month to another, some unknown variables come into play, incl. Connect, free mobile resources, and resources not allowed on mobile.
Losing 3 resources from the desktop app is a matter to be concerned about, but usually comes down to removing PB's and Connect (disregarding a new installation).
That clarifies matters, but my reply above still stands. Have you checked your desktop app?
I have not but after some thinking I believe my free connect course expired
