Installation problems
I have been trying to download logos on my laptop. I get the following message: "Setup was unable to download a required file." I have tried to contact Microsoft and Windows to no avail. Can anyone help.
Comments
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Is your laptop an intel machine or ARM?
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Verify that the System type on the computer is not "64-bit operating system, ARM-based processor". Windows 10 Home or Professional are able to run x86 applications on ARM-based CPUs, but there is not (and nor will there be) an x86 version of Logos 9.
- Right-click the
icon. - Click System.
- Under Device specifications look for System type
- The System type should say, "64-bit operating system, x64-based processor". Logos 9 does not currently support "64-bit operating system, ARM-based processor" system types.
Currently the only options for those on ARM-based processors with Logos 9 is to use Logos in the web .
- Right-click the
https://support.logos.com/hc/en-us/articles/360008567331-Problems-with-Logos-Setup-or-Updating-Logos
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I've checked that and all is good.
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Thank you Jesus! and Thank you too JT. It was the metered option that was blocking it. Thank you so very much. God bless you!
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