(Bug?) Export Resources into PDF - unreadable light grey on white

LimJK
LimJK Member Posts: 269 ✭✭
edited November 2024 in English Forum

Hi,

I am running Logos Bible Software 9.7 SR-1 9.7.0.0025 on macOS Big Sur 11.5.2 on Logos Preference -> Application Theme -> "Dark" Mode.

When I export any resources (Commentaries, Bibles, etc) into PDF, I get a unreadable "light grey" on "white" PDF. Is there any workaround, apart from setting Logos Preference -> Application Theme -> to "Light" Mode. Thank you.

Attached is an example:

 

JK

MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.3.1 | iPhone Xs Max iOS 18.3.1 | Logos Pro 39.1.6

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 54,410

    bumping for visibility 7

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Robert M. Warren
    Robert M. Warren Member Posts: 2,453 ✭✭✭

    Hi LimJK:

    I think there's a built-in Mac function to save to PDF. If so, and that's what Logos uses, try using a conventional 'print to PDF' printer as a workaround. 

    I use WIn 10 with the same Logos version you're using and the attached PDF was saved using a 'save to PDF' printer definition.

    2742.Luke 6.pdf

    macOS (Logos Pro - Beta) | Android 13 (Logos Stable)

    Smile

  • LimJK
    LimJK Member Posts: 269 ✭✭

    Hi, MJ & Robert,

    Thanks for responding to my post, I just got a reply from tech support:

    "Thank you for reaching out to us! We have been able to replicate this behavior on our end as well, when printing both to a PDF or a regular printer. At this time, the workaround you described would be the best way to avoid this behavior. That being said, I have reported this behavior to our Developers for further investigation, so we will be able to work on a permanent solution in a future update to the program. We greatly appreciate your patience in the meantime!"

    JK

    MacBookPro 14" (2021) RAM:16GB SSD:1TB macOS Sequoia 15.3.1 | iPhone Xs Max iOS 18.3.1 | Logos Pro 39.1.6

  • Keep Smiling 4 Jesus :)
    Keep Smiling 4 Jesus :) MVP Posts: 23,143

    LimJK said:

    Is there any workaround, apart from setting Logos Preference -> Application Theme -> to "Light" Mode.

    In Print/Export, can click "Copy to clipboard", switch to LibreOffice, MS Word, Notepad, Pages, TextEdit, (Word Processor of choice), ... followed by pasting into a document => print using different application (optional is changing formatting before printing).

    Keep Smiling [:)]

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