Synchronization error

James Webb
James Webb Member Posts: 1
edited November 2024 in English Forum

I keep getting the message "An error occurred during synchronization, click to try again".  I've done the BITS reset, my operating system is correct, Logos is current, and my system is not updating.  Still no joy.  I need your help.  

Device name DESKTOP-2U792UM
Processor Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz 2.90 GHz
Installed RAM 8.00 GB
Device ID B5A9CF14-E287-4D20-B067-6C5EA2E95B5B
Product ID 00330-50526-74990-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro
Version 20H2
Installed on ‎6/‎19/‎2020
OS build 19042.1237
Experience Windows Feature Experience Pack 120.2212.3530.0

Logos Bible Software 9.8
9.8.0.0004

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