Export to PowerPoint not producing a file

Randy Johnson · October 2021

I have been trying to export a sermon to PowerPoint and it says it was successful, but there is no file found in the directory. This on a MacBook, Logos 9, and Macos bug sur. Help!

Austin Bush · October 2021

I'm working on trying to reproduce this error. I also am on Logos 9 with macOS Big Sur. I have tested both export to PowerPoint options (Fully rendered & Editable text) and then saved the file to my Mac desktop.

From there, when I find the shortcut on my Mac desktop and double click it, my slides immediately open. Granted, it does so in the Keynote program on my Mac due to me not having PowerPoint installed.

I'm curious where you're saving the file to on your computer. If you save it to your desktop and then attempt to open it, what exactly happens? Also, if PowerPoint keeps failing, could you try opening up the Keynote program and then going to File, Open, then selecting your document to see if it opens there?

Thanks.

Randy Johnson · October 2021

https://community.logos.com/discussion/comment/1183707#Comment_1183707

I saved to the desktop and there is nothing. Says it was successfully completed but nothing - no file.

Austin Bush · October 2021

https://community.logos.com/discussion/comment/1183710#Comment_1183710

Okay, I'm going have someone reach out to you shortly to try to assist with this issue. We'll stay updated on this. Again, sorry for what you're dealing with but we will try to find a fix for you ASAP.