Export to PowerPoint not producing a file
I have been trying to export a sermon to PowerPoint and it says it was successful, but there is no file found in the directory. This on a MacBook, Logos 9, and Macos bug sur. Help!
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I'm working on trying to reproduce this error. I also am on Logos 9 with macOS Big Sur. I have tested both export to PowerPoint options (Fully rendered & Editable text) and then saved the file to my Mac desktop.
From there, when I find the shortcut on my Mac desktop and double click it, my slides immediately open. Granted, it does so in the Keynote program on my Mac due to me not having PowerPoint installed.
I'm curious where you're saving the file to on your computer. If you save it to your desktop and then attempt to open it, what exactly happens? Also, if PowerPoint keeps failing, could you try opening up the Keynote program and then going to File, Open, then selecting your document to see if it opens there?
Thanks.
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I saved to the desktop and there is nothing. Says it was successfully completed but nothing - no file.
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Okay, I'm going have someone reach out to you shortly to try to assist with this issue. We'll stay updated on this. Again, sorry for what you're dealing with but we will try to find a fix for you ASAP.
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I'm on chat right now...
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Okay, I know one of the reps emailed you a link to try to help as well. Hope this gets worked out quickly for you.
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Thank you Austin. I was contacted and determined that a video slide and a graphic was messing it up. Deleted the two slides and it exported.
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You're very welcome. I'm just glad it got resolved. Blessings.
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