Logos is crashing

Dalton Jenkins

My logos software is crashing when opening. What do I need to do? I am working on a Mac Computer - MOs 12.0.1

Ronald Quick

If I remember correctly, opening Logos while holding down the CMD key will open a blank layout.

Dalton Jenkins

https://community.logos.com/discussion/comment/1184095#Comment_1184095

Thanks, the problem is that the software opens but closed within a few seconds. 

JT (alabama24)

https://community.logos.com/discussion/comment/1184096#Comment_1184096

If opening to a blank layout does not work, you will need to provide logs so that a techie can "look under the hood" to see what is causing the crash. Please see my signature line. 

Mike Binks

https://community.logos.com/discussion/comment/1184096#Comment_1184096

Dalton Jenkins said:

Thanks, the problem is that the software opens but closed within a few seconds. 

JT is correct in that Logs will be need to be provided for an analysis of you problem.

Please confirm that Logos has been installed by dragging the 'program icon' over the 'application icon'?