Logos 9 will not launch
I double-click the Logos icon and the Logos 9 banner comes up and then disappears. The program never comes up. Once in a while my anti-virus software identifies Logos 9 as a threat and prevents it from launching. If I turn off the anti-virus software, Logo 9 still does not launch. Any suggestions? I've already uninstalled and reinstalled Logos 9.
Kirt
Comments
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Welcome [:D]
Curious about operating system ? (suspect Windows from "anti-virus software" => may want to check anti-virus software logs for entries about preventing Logos 9 use)
Unexpected Logos 9 disappearance could be a crash (also could be a window opening on a different display, which cannot be seen since display is turned off).
Logos Help Center (LHC) => Logos Support => Desktop includes:
- What to do if Logos Crashes | Windows
- What to do if Logos Crashes | Mac
- Display problems on 11th gen Intel processors with Iris Xe
- Logos crashes after being open a short period of time | Windows
Keep Smiling [:)]
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Welcome Kirt,
Are you Mac/Windows? Do your system meet requirements?
I recommend that you create an exception for logos.exe in your anti-virus software so that it is not scanned.
How did you install Logos?
Have you tried launching with CTRL key held (Windows).
Dave
===Windows 11 & Android 13
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Hi:
I'm using Windows 10. Even when I turn-off my anti-virus software, Logos won't launch. I tried launching with the control key held down, but the behavior is the same.
I downloaded the Logos exe file from the Logos site and ran it to install Logos.
Thanks for the help,
Kirt
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Kirt
Contact Faithlife via the Support > Chat menu at www.logos.com
Dave
===Windows 11 & Android 13
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