Do you have Copy Citations = YES in Program Settings? Also, a citation won't appear if the text is shorter than about 25 characters (using MS Word).
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Is anyone else experiencing this? Logos has stopped automatically inserting footnote citations when I copy and paste them into my online app-based Word document. This is on both my iPad and my Windows 10 PC.
Can you post a screenshot of your Program Settings and also an example of what you are trying to select and copy/paste?