Mobile not syncing with sermon on Laptop

Shane T. Ross
Shane T. Ross Member Posts: 1
edited November 21 in English Forum

Hello,

I write my sermons in Logos on my laptop. I then open the mobile app on my iPad to preach from.  When I opened my iPad this morning, the sermon was not there.

I'm not sure what may have caused this. I do know I recently had to update my payment method on Faithlife and as part of that process I had to reset my password. This logged me out of the mobile apps on my phone and iPad, but I was able to sign in with the new password. 

Even after signing in with the new password the sermon on the iPad will not update to show the work I had done since the last login.

Any ideas why it is doing this and what I can do about it?

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Comments

  • Graham Criddle
    Graham Criddle Member, MVP Posts: 32,438 ✭✭✭

    Hi Shane - and welcome to the forums

    Sorry to hear about your problem.

    Even after signing in with the new password the sermon on the iPad will not update to show the work I had done since the last login.

    Are other Logos items syncing - such as Notes?

    If not, it might be necessary to delete the mobile apps from your iPad and reinstall them and log in again using your new password.

    Graham

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