Mobile not syncing with sermon on Laptop

Shane T. Ross
Shane T. Ross Member Posts: 1 ✭
edited November 2024 in English Forum

Hello,

I write my sermons in Logos on my laptop. I then open the mobile app on my iPad to preach from.  When I opened my iPad this morning, the sermon was not there.

I'm not sure what may have caused this. I do know I recently had to update my payment method on Faithlife and as part of that process I had to reset my password. This logged me out of the mobile apps on my phone and iPad, but I was able to sign in with the new password. 

Even after signing in with the new password the sermon on the iPad will not update to show the work I had done since the last login.

Any ideas why it is doing this and what I can do about it?

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Comments

  • Graham Criddle
    Graham Criddle MVP Posts: 33,079

    Hi Shane - and welcome to the forums

    Sorry to hear about your problem.

    Shane T. Ross said:

    Even after signing in with the new password the sermon on the iPad will not update to show the work I had done since the last login.

    Are other Logos items syncing - such as Notes?

    If not, it might be necessary to delete the mobile apps from your iPad and reinstall them and log in again using your new password.

    Graham

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