Faithlife Church Services Evolving?
I just got off the phone with Faithlife sales. I called in because we're continually having problems with Facebook copyright issues, they've taken our stream down twice in the last two months. The latest one they cite a copyright violation during my sermon....I wish! I was told that Faithlife was no longer accepting new customers for the streaming service and was directed to some options (Restream, Castr, Resi). While I had someone on the phone, I thought I'd better check on some of the other Faithlife products we use. Apparently Faithlife Sites is no longer under active development. I was given a list of vendors (Wix, Squarespace). Faithlife Giving is no longer being offered as a standalone. Apparently it is only available bundled with ServantKeeper. The person with whom I spoke didn't know whether I would be grandfathered or forced into ServantKeeper.
All of this is none of my business, other than I subscribe to the impacted products and need to know where Faithflife is going so I can figure out where to take my organization. I bought into the vision that Faithlife would make it easier for people like me (solo pastor who does the vast majority of the tech work). That has been my impression with both our web site and Faithlife giving. I'm sorry to see Faithlife retrenching itself in the church services area and would like a road map so I can chart a path ahead. I was taken aback. I would have expected Faithlife to reach out to effected customers and explain where they were going.
The last few years have been brutal for churches (at least churches our size), and I doubt they were any easier for the vendors who try to offer support to churches. We're all retrenching and reinventing. Let's do that together?
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Clint, if you don't get a response, you might try again, with 'Attn Vic' in the title (the new CEO).
https://community.logos.com/forums/p/204968/1195608.aspx
Your thread would make many nervous; I'd assume it'd be worth their time to comment.
And cute dog!
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This needs to read in the context of Bellingham tech firm acquires second product line in two months | Business | wenatcheeworld.com and Servant Keeper and Faithlife FAQ - Servant Keeper (servantpc.com). They certainly don't intend to maintain two competing products; the question is which is the survivor?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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