Downloaded Resources Not Showing
The new purchases are not showing at the beginning of the library in mobile devices like they used to. Whenever I purchased a resource it would download and show at the top, not anymore.
Did something change?
Thanks!
DAL
Comments
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First, make sure your library isn't filtered in any way. If that doesn't work, and you are using an iOS device, use the rebuild index command. If that doesn't work, or you are on android, you may need to reinstall your app.
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DAL said:
Did something change?
Yes. They dropped to the bottom ... best I noticed. It seemed to happen when they intro'd the TOC where-am-I. Which I am ever thankful for.
Now, we need:
- new purchases back to the top
- a TOC for the tab view (I forget where a opened-resource is, and open another one)
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DAL said:
it would download
Actually, this was not ever the expected behavior. On mobile, it should not download unless you have told it to do so (either on the mobile device, or from your desktop installation).
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DAL - Did I misunderstand your question? Are you wanting to see new purchases at the top of the list? Is that your only issue? What sort view do you have set?
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Sorry, I didn’t mean downloaded as in saved in my device, but downloaded as in the recent purchases showing at the top. They don’t show at the top anymore when I make a purchase.
DAL
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JT (alabama24) said:
DAL - Did I misunderstand your question? Are you wanting to see new purchases at the top of the list? Is that your only issue? What sort view do you have set?
Yes, new purchases at the top 👍 Now it seems they get scattered somewhere and you have to type the name to find them.
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Has the overall sort order changes?
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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Ok, I am understanding now.
From my understanding, this must be a server side change. Sort by “recent” was really a mix of “recently used” and “recently purchased.” I am not seeing recent purchases either.
FWIW: I think “recent” should be reserved for “used,” with a different category for “new purchase.”
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MJ. Smith said:
Has the overall sort order changes?
No way of telling. If I purchased something it would show on top and if I opened something on my laptop it would also show on top under the “Recent” option. After the last update, or two, that ceased to be the case, at least for the new purchases not the ones opened from my laptop.
DAL
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Hi DAL,
Thank you for bringing this up.
For technical reasons, we needed to stop surfacing newly added resources to the top of the library list when sorting by "Recent". We're exploring the best way to make it easy to find recent purchases in the library, but in the meantime the workaround is to apply a library filter: the "Added" category at the bottom of the filters list.
Ali Pope | Logos Desktop and Mobile Program Manager
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Ali Pope said:
Hi DAL,
Thank you for bringing this up.
For technical reasons, we needed to stop surfacing newly added resources to the top of the library list when sorting by "Recent". We're exploring the best way to make it easy to find recent purchases in the library, but in the meantime the workaround is to apply a library filter: the "Added" category at the bottom of the filters list.
Thank you! A hidden treasure for sure 👍 From 7 days up to 30 days! Perfect!
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