Attempting to download mobile Ed audio files takes a long time
I'm trying to download the audio files for a Mobile Ed course to my iPhone and it is taking a very long time (hours) to do so.
I started it going about four hours ago and only about a third of the files have downloaded. The total file size is showing as 81MB and I have plenty of free space on the iPhone
Is this a known issue?
Do downloads pause when the app is not the selected app or when the phone auto-locks?
Comments
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Having a similar problem
Mission: To serve God as He desires.
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or when the phone auto-locks?
I disabled auto-lock on the device and the download completed quickly.
It looks as though when the phone is locked, the download is paused.
If that is the case, it would be great if that were changed and the download continued in the background.
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It looks as though when the phone is locked, the download is paused.
I believe this is the case, or at least was the case at one point. One of the reasons I don't recommend large amounts of downloaded material is because the device download has to be "babied" to complete.
it would be great if that were changed and the download continued in the background.
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Hi Graham,
Thank you for bringing this to our attention. A case has been created for this issue.
Ali
Ali Pope | Logos Desktop and Mobile Program Manager
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Thanks Ali
Appreciated, Graham
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