Link hover preview gets stuck on screen

When scrolling on my laptop using two fingers on the trackpad, every once in a while when the mouse passes over a link, the hover preview of the link gets stuck in the upper left corner of the screen until I close Logos. It stays there even if Logos in minimized. I'm using a Lenovo Yoga laptop running Windows 10.

Thanks,

Luke

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Comments

JT (alabama24)

It may be a windows issue. However, if there is some sort of Logos bug, logs would be needed to discover it. Please see my signature line.

Luke B. Wolford

https://community.logos.com/discussion/comment/1204859#Comment_1204859

Thanks for the reply JT. I enabled logging and tried to get it to do it again. I worked fine, though. I'll enable logging every time I use it and then upload the logs when it happens again. Thanks.

JT (alabama24)

https://community.logos.com/discussion/comment/1204862#Comment_1204862

I'll enable logging every time

I leave logging on 24/7. There was a time when there was a significant performance hit for doing so, but that was MANY years ago. Since that isn't an issue (at least for most people), having logging on is helpful when issues pop up (to post logs).

Savanna Lineberger

https://community.logos.com/discussion/comment/1204862#Comment_1204862

Thanks for the reply JT. I enabled logging and tried to get it to do it again. I worked fine, though. I'll enable logging every time I use it and then upload the logs when it happens again. Thanks.

Hi Luke,

I've been working on reproducing this and so far haven't been able to. However, it sounds like you were able to get logging enabled so if you do experience this again please upload the logs to this thread and we will take a look.

Luke B. Wolford

https://community.logos.com/discussion/comment/1205209#Comment_1205209

Thanks. Will do.

Luke B. Wolford

https://community.logos.com/discussion/comment/1205213#Comment_1205213

Ok. It finally happened again. I was starting to think that enabling logging somehow prevented the problem from happening. Anyway, here are the log files. Thanks for your help.

Luke B. Wolford

https://community.logos.com/discussion/comment/1208651#Comment_1208651

Hmm. The logs don't seem to have attached. Let me try again. 7026.Logos.log

6303.LogosError.log

5187.LogosIndexer.log