Constantly freezes when trying to open docs

Tyler Edge
Tyler Edge Member Posts: 13
edited November 21 in English Forum

I run Logos on my Surface Go 2 in desktop mode. Whenever I try to open a doc it constantly freezes and hangs up until u have to shut it off. This device is purely a logos machine, I run nothing else on it. It is still able to open resources but really struggles with tools and guides. Just a blank white screen 

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  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,489

    I don't know anything about this device, but a quick search for reviews suggest that it is quite an underpowered device and sluggish. 

    https://www.theverge.com/21259805/microsoft-surface-go-2-review-windows-tablet-speed-intel-processor-price 

    It is possible that this is simply how this device will perform. You are welcome to post logs to see if a techie can find any other issues going on. See my signature line.

    macOS, iOS & iPadOS | Logs |  Install

  • Dave Hooton
    Dave Hooton MVP Posts: 35,682

    I run Logos on my Surface Go 2 in desktop mode.

    If you have the basic machine with 64GB eMMC storage and a mere 4GB of RAM you are well below Recommended Hardware specs for Logos. The upgraded version with 128GB SSD, and 8GB of RAM is much closer to the mark, but the processor is still slow.

    It is still able to open resources but really struggles with tools and guides.

    And indexing would be painfully slow on the basic machine (I used to run Logos on a similar machine with Win 8.1).

    Dave
    ===

    Windows 11 & Android 13

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