Indexer and searching don't work

Hello.

Since I updated to Logos 9.15 Beta 1 my Logos Indexer gets stuck. After having update to Beta 2 the Indexer still gets stuck.
The worst problem is that no search function works anymore. Search panels don't work; in context menu search section doesn't show up; in Bible word study no search field is working; etc. etc. For me no searching, no working. And it's a week that I am like this.

Marco Ceccarelli

Logos.zip

Find more posts tagged with

Comments

Philana R. Crouch

Hi Marco,

I'm sorry you are having difficulties. I'm asking the team to take a look at your logs because I'm unable to reproduce any such issues. I can search and use the context menu.

Rosie Perera

Hi Marco,

Try typing "rebuild index" in the Go box. That will take a long time, since it's rebuilding everything, not just incremental. If that doesn't work, try deleting the entire folder \Program files (x86)\Logos\Data\dzqlaflb.iil\LibraryIndex and restarting Logos while holding down the Ctrl key (or Command if you're on a Mac).

Andrew Batishko

Beta 1 had a problem with the indexer crashing which was fixed in Beta 2 (which was released Tuesday).

Your log files indicate that your system is currently in the middle of indexing. You need to wait until that finishes and then searching should work correctly.