Verbum 9 broken can't reopen

David Wanat
David Wanat Member Posts: 1,829 ✭✭✭
edited November 21 in English Forum

So, due to a problem with a recent update, I tried to do a clean install of Verbum.

Trying to launch it, I got this instead:

So, I go to that link. and get the installer. But it's the same installer file, and the same thing happens. 

WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
Verbum Max

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Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,132

    Any chance you are going from beta to stable as I recently did?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • David Wanat
    David Wanat Member Posts: 1,829 ✭✭✭

    Any chance you are going from beta to stable as I recently did?

    Yes. I will be very grateful if you have a solution

    WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
    Verbum Max

  • MJ. Smith
    MJ. Smith MVP Posts: 53,132

    Sorry I can't find the post where Dave provided me with the name of the file I'd forgotten to delete.  I'll come back later to search for it if I have the time.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • David Wanat
    David Wanat Member Posts: 1,829 ✭✭✭

    Sorry I can't find the post where Dave provided me with the name of the file I'd forgotten to delete.  I'll come back later to search for it if I have the time.

    Thank you for looking. Thankfully, I had made a full backup of my system  on 7/13. So, I backed up my documents to a backup drive and am doing a system restore now. Hopefully that solves it. 

    WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
    Verbum Max

  • David Wanat
    David Wanat Member Posts: 1,829 ✭✭✭

    The restore seemed to have worked. If my earlier words were too harsh, I apologize for that.

    WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
    Verbum Max

  • Dave Hooton
    Dave Hooton MVP Posts: 35,681

    Sorry I can't find the post where Dave provided me with the name of the file I'd forgotten to delete.  I'll come back later to search for it if I have the time.

    Although not needed, you have to delete the main Logos or Verbum folder after uninstalling in Windows (Mac's can be more complicated).

    Dave
    ===

    Windows 11 & Android 13

  • David Wanat
    David Wanat Member Posts: 1,829 ✭✭✭

    Sorry I can't find the post where Dave provided me with the name of the file I'd forgotten to delete.  I'll come back later to search for it if I have the time.

    Although not needed, you have to delete the main Logos or Verbum folder after uninstalling in Windows (Mac's can be more complicated).

    Good to know if I ever need to do this again.

    WIN 11 i7 9750H, RTX 2060, 16GB RAM, 1TB SSD | iPad Air 3
    Verbum Max