Logos will not open

Schultz, Josiah

Hey all,

My Logos will not open. I even redownloaded Logos on my desktop twice and the start up screen pops up but then it goes away. The app is on the screen but I cannot access it. I am using the online browser which works but not as fast or convenient. Can anyone help me? Thanks!

Josiah Schultz

Graham Criddle

HI Josiah - and welcome to the forums

Sorry to hear you are having problems.

Which operating system are you using?

Please enable diagnostic logging and upload a logfile after a failed start attempt (please use the paperclip icon in the forum editor)

Details of logging are at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files 

Graham