Cancel download is not working

TCBlack
TCBlack Member Posts: 10,978 ✭✭✭
edited November 20 in English Forum

Description

>> I've attempted to copy resources across the network instead of downloading them twice and I find that right clicking the L4 Icon and selecting "Cancel download" has no effect.



Steps to reproduce

 

  1. Load the program and updates successfully on one system (desktop)
  2. Update laptop to L4B4 as well.
  3. on the laptop set Download resources to no
  4. share resource directory on desktop over the network
  5. map the shared directory as L: on the laptop
  6. on the Laptop load L4
  7. In the commandbar type "scan L:\" and hit enter.
  8. Restart the program.
  9. attempt to cancel the ensuing download by right clicking the icon and selecting "cancel download"
  10. notice that the download does not cancel.

 



Actual Result

Download will not cancel without killing the process in the task manager. I cannot tell if the download is across the network and slow or across the Internet.



Expected Result

I expect "cancel download" to have something around near instant results. Nothing of the sort, the download keeps going.



System Specs

  • Laptop | Pentium 4 @2.4 Ghz 384MB RAM | Windows XP Home SP3, all patches.
  • Desktop | AMD X64 3800+ (2.0Ghz) dual core | 4GB RAM | Dual 22" widescreen monitors at 1680x1050 | Nvidia 7300 GS 256MB video RAM |500 GB Raid Mirror. | Windows 7 64bit RC 7100 - all patches.


Comments

At this point my concern is to save bandwidth by copying across the network instead of the Internet.

Hmm Sarcasm is my love language. Obviously I love you. 

Tagged:

Comments

  • George Allakhverdyan
    George Allakhverdyan Member Posts: 1,075 ✭✭✭

    Thanks, the issue has been reported.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,770

    tcblack said:

    1. Load the program and updates successfully on one system (desktop)
    2. Update laptop to L4B4 as well.
    3. on the laptop set Download resources to no
    4. share resource directory on desktop over the network
    5. map the shared directory as L: on the laptop
    6. on the Laptop load L4
    7. In the commandbar type "scan L:\" and hit enter.
    8. Restart the program.
    9. attempt to cancel the ensuing download by right clicking the icon and selecting "cancel download"
    10. notice that the download does not cancel.

    Thomas, are you saying the "ensuing download" was the big 1.9-2.3 GB download despite setting "Automatically Download Updates" to No? I was going to use the same method to update my desktop from the laptop.

    Note: I had  the same setting and this morning's smaller update did not happen for me (below).

    image

     

    Dave
    ===

    Windows 11 & Android 13

  • TCBlack
    TCBlack Member Posts: 10,978 ✭✭✭
    https://community.logos.com/discussion/comment/16167#Comment_16167

    Yup that's right Dave. 

    The download had started, I set it to no, told it to scan my shared drive and restarted the program.

    Then I simply couldn't stop it without terminating the process.

    I have no way of finding out if the download indicator was downloading from the internet or across my network.

    It didn't occur to me until just now I could have tested by simply unplugging my router.... [:$]

    Hmm Sarcasm is my love language. Obviously I love you. 

  • Dave Hooton
    Dave Hooton MVP Posts: 35,770
    https://community.logos.com/discussion/comment/16168#Comment_16168

    tcblack said:

    Yup that's right Dave. 

    The download had started, I set it to no, told it to scan my shared drive and restarted the program.

    Then I simply couldn't stop it without terminating the process.

    I copied my laptop's L4 resource folder to a USB stick and now my desktop is indexing after being told to scan the folder on the stick.

     

    Dave
    ===

    Windows 11 & Android 13

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