bump in hopes of an answer 1
My translator must not be sufficient. Which application are you having troubles with: Desktop (windows computer) or web browser? Your screenshot seems to be showing the desktop, but your question seems to be about the web app.
Did you try using the “forgot password” link?
Hola!
Si ya verificaste el usuario y la contraseña, deberías escribir a servicio@logos.com. Saludos.