Bug: Billing Info

Dale E Heath
Dale E Heath Member Posts: 377 ✭✭
edited November 2024 in English Forum

I noticed on a recent transaction that a wrong CC was charged. My default CC is not selected and I don't see a way to change it.

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  • MJ. Smith
    MJ. Smith MVP Posts: 54,807

    In Logos - click on your picture/avatar in the tool bar then select account. When you add or change a card you have the option to switch all pre-orders over to the new card. If you don't move them then, I think (but am not certain) that you have to go through customer service to accounting by phone, chat, or email.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Dale E Heath
    Dale E Heath Member Posts: 377 ✭✭
    https://community.logos.com/discussion/comment/1225370#Comment_1225370

    OK, I figured it out. Billing Info: https://www.logos.com/account/billing

    You select the CC you want, edit it,  and select save at the bottom. It's a changed procedure from before. Not sure how it got unselected.

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