Major L10 Discrepancy between store and cart

So, here's what I see when logged in looking at premium Academic. Dynamic sale price of $147.34, which I thought "fantastic, I can sell that to my wife " But add it to my cart, and it jumps up to $340?

Edit: looks like my screenshot won't upload. Dropbox link https://www.dropbox.com/s/7fef0flngdab195/IMG_0299.jpeg?dl=0

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danwdoo

I saw the same thing and it was dependent on which Logos 10 link I used to get there! It seems like some links are adding the feature sets even if they say not to do so but I could be wrong. I did some hunting around and found a link that did not do that and purchased before it disappeared!

Lynden O. Williams

Make sure that there is nothing else inside the cart. You pay 5.00 service fee for each month. That still does not explain the discrepancy.

Mark Barnes (Logos)

I'm looking into this for you.

Lew Worthington

https://community.logos.com/discussion/comment/1227698#Comment_1227698

Thank you, Mark. I'm also seeing huge discrepancies. Sometimes, my Academic Professional (which includes very few unowned resources) comes up pretty low, as I would expect. Then, if I add another package, the Academic Professional increases about by a factor of 10.

Mark Barnes (Logos)

Ben - it's a bug. you're being shown the library price rather than the base package price. But then when you add it to your basket you're adding the whole base package. We're not sure why this is happening, and we can't reproduce it.

How did you get to this page?

Ben

https://community.logos.com/discussion/comment/1227753#Comment_1227753

I was browsing the updates this morning (before 7 central/mountain) and found it. Left it open on my browser while I went for a run to think about it. Came back, added to cart, and saw the price difference, so I posted. ¯\_(ツ)_/¯

Mark Barnes (Logos)

https://community.logos.com/discussion/comment/1227757#Comment_1227757

Is it still happening if you refresh the page?

Ben

https://community.logos.com/discussion/comment/1227796#Comment_1227796

Alas, no. It now shows $340.

Mark Barnes (Logos)

https://community.logos.com/discussion/comment/1227798#Comment_1227798

Alas, no. It now shows $340.

Good (for us at least - the bug is fixed). But I appreciate it doesn't feel that way from your perspective.

Lew Worthington

https://community.logos.com/discussion/comment/1227841#Comment_1227841

Indeed, Mark, it seemed to fix my issue as well. Thanks!