Logos 10 working for Windows but not Mac

Anthony U

I have a windows desktop and Logos 10 is working fine.  I have the Bronze L10 package. 

However, when I use my mac laptop, it still looks like Logos 9- it downloaded all of the books and the info tab shows I have Logos 10- any ideas?

Thanks

DMB

Probably not helpful, but when I first started Verbum 10, it looked like Verbum 9. I restarted it, and it became Verbum 10 visually.

JT (alabama24)

Anthony U said:

any ideas?

If restarting the app doesnt work, please provide more details and we would be glad to assist you.

John Fidel

https://community.logos.com/discussion/comment/1228611#Comment_1228611

What is the operating system on the Mac?

Anthony U

https://community.logos.com/discussion/comment/1228628#Comment_1228628

Catalina

John Fidel

https://community.logos.com/discussion/comment/1228642#Comment_1228642

Unfortunately that operating system is not supported for L10. Upgrade your OS if you can.

JT (alabama24)

https://community.logos.com/discussion/comment/1228652#Comment_1228652

As John mentions, L10 is not compatible with macOS 10.15. What specific Mac do you have? Is it capable of running a newer version of macOS? If not, you can still run L9 with your new purchases.