LOGOS 10 BUG: Does not retrieve prior note for anchored link
I study books of the bible and have note links for anchored verses. In the web version it knows about the note file, but does not open it when clicking on the anchor to open the note. It instead opens a new note with the anchored verse linked.
Comments
-
Hi Joseph,
Sorry for the disruption this morning. Just want to clarify that I am following your issue correctly. I believe I am, but not sure I am able to replicate your issue. Apology for any over sight on your issue. Here's what is happening for me.
- In a resource I highlighted text
- Right clicked and chose 'take a note'
- Wrote out a note and then chose `add anchor`
- Went back to my resource and saw the anchor tag and left clicked on it
- Opened up my notes panel and see my created note. (I think this is where we are getting different results)
Apology if I am missing something on my end. I'll attach a few screenshots on my end. If I am missing something, can you add some photos to help give me a visual, thanks!
0 -
I am not trying to create new notes, but access existing notes.
0 -
I see that you reported this issue also in this thread. This is a known issue. What operating system and browser are you on?
We have a case created for this and I will let you know when it has been resolved. Thank you for your patience and help!
Ali Pope | Logos Desktop and Mobile Program Manager
0 -
Windows 10 Chrome browser.
0 -
This has been fixed! Please let me know if you do not see this issue resolved on your end.
Ali Pope | Logos Desktop and Mobile Program Manager
0 -
Yes, it is fixed. Thanks!
0