BUG: Canvas Mobile linking other Resources not working

Simon

Hey, when i am inserting a link in a text field to a resource in Logos it works on desktop as expected. Hovering over it will show the text and clicking on the link opens the resource on that page. But on the i-Pad nothing happens when i click on the link or the button below the link. 

Here is my canvas: https://flshare.net/y52or3

and the screenshot from my pc how it should work (hovering over the word: "kommentar" brings up the commentary) and below on the i-Pad that nothing happens when clicking the word "kommentar" or the button below called "Kommentar". It should be the same behaviour, that the preview of the commentary is visibly and after clicking a second time it should open it.

Thanks for your time🙂

 

Ali Pope

Hi Simon, this is a bug. Thank you for reporting. I can reproduce and have created a case for it. It was very helpful to have your exact Canvas document!

Simon

https://community.logos.com/discussion/comment/1229599#Comment_1229599

Thanks for the fast answer! Good to know it will be fixed. Have a nice day[:)]

Ali Pope

https://community.logos.com/discussion/comment/1229803#Comment_1229803

This has been fixed in the latest iOS update: 10.0.2 (10541). Thank you!

Simon

https://community.logos.com/discussion/comment/1231255#Comment_1231255

Ali Pope said:

This has been fixed in the latest iOS update: 10.0.2 (10541). Thank you!

Unfortunately two problems still persist:

1. There is no pop up like in the desktop version. It brings you straight to the resource linked and throws you out of the canvas. Better would be if there is a pop up and after a second click you get to the resource. In that way your concentration is not hindert. 

2. The Link opens not the right paragraph in the resource like you see below. First picture is the pop up on the desktop, and the second what opens on my I-Pad. That happens with all Links i tested so far.

Heres a link to the canvas: https://flshare.net/j29fc4

Thank you for your hard work!

Simon

https://community.logos.com/discussion/comment/1231255#Comment_1231255

Ali Pope said:

This has been fixed in the latest iOS update: 10.0.2 (10541). Thank you!

Unfortunately two problems still persist:

1. There is no pop up like in the desktop version. It brings you straight to the resource linked and throws you out of the canvas. Better would be if there is a pop up and after a second click you get to the resource. In that way your concentration is not hindert. 

2. The Link opens not the right paragraph in the resource like you see below. First picture is the pop up on the desktop, and the second what opens on my I-Pad. That happens with all Links i tested so far.

Heres a link to the canvas: https://flshare.net/j29fc4

Thank you for your hard work!

Ali Pope

https://community.logos.com/discussion/comment/1231794#Comment_1231794

Simon said:

1. There is no pop up like in the desktop version. It brings you straight to the resource linked and throws you out of the canvas. Better would be if there is a pop up and after a second click you get to the resource. In that way your concentration is not hindert. 

I've taken note of this request and we will consider it for future improvements. Thank you!

Simon said:

2. The Link opens not the right paragraph in the resource like you see below. First picture is the pop up on the desktop, and the second what opens on my I-Pad. That happens with all Links i tested so far.

I can reproduce and have created a case for this bug. I'll let you know when it has been resolved. Thanks, Simon!

Ali Pope

Simon said:

Hey, when i am inserting a link in a text field to a resource in Logos it works on desktop as expected. Hovering over it will show the text and clicking on the link opens the resource on that page. But on the i-Pad nothing happens when i click on the link or the button below the link. 

This issue has been fixed in the latest 10.1 stable update released yesterday. The other bug is still being worked on.