Factbook not showing up?

Rob Hess
Rob Hess Member Posts: 2
edited November 21 in English Forum

I'm not seeing the Factbook available in either the sidebar or when selecting text (which is shown in promo materials here; I only have "Word Info"). Does Factbook on Mobile require a specific Feature package of Logos 10?

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  • Levi Durfey
    Levi Durfey Member Posts: 2,214 ✭✭✭

    Factbook on Mobile is included in the Starter Feature Package and above. 

    I see it here on my iPhone:

    What Mobile Device are you on?

    How To Get Logs 

  • Ali Pope
    Ali Pope Member, Logos Employee Posts: 1,821

    Rob Hess said:

    Does Factbook on Mobile require a specific Feature package of Logos 10?

    Yes, Factbook requires a Starter package or above. You can compare features and packages on our Feature Comparison Chart.

    Ali Pope | Logos Desktop and Mobile Program Manager

  • Rob Hess
    Rob Hess Member Posts: 2
    https://community.logos.com/discussion/comment/1230554#Comment_1230554

    Thank you both! That explains it, I don't have a paid Logos 10 package yet.

    It would be helpful if one of the comparison charts showed what is included "below Starter". (I also consulted this page.) I had updated my Logos mobile app so it is running "Logos 10", but has no package listed in the settings. It is not always clear what features are only in a paid package vs the default v10.

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