[Bug?] Drag-and-drop in search results not functioning (Mac)

TylerHallstrom
TylerHallstrom Member Posts: 13
edited November 21 in English Forum

After updating to Logos 10, it seems as though I have lost the ability to drag-and-drop a hyperlinked search result (both the yellow portion, as well as the hyperlinked heading) into a new window. 

This happens particularly when searching in "Books". Results in "All, "Bible," and "Media," seem to be working just fine. 

Further, the bug applies not just to results when tabbed to "Ranked", but also those in "By Resource" and "By Count." 

I am running on macOS Monterey 12.6. 

Thanks!
Tyler

Tagged:

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 53,117

    bumping for attention - again a more curated list of bumps than usual 6

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Ronny Woods (Faithlife)
    Ronny Woods (Faithlife) Member, Logos Employee Posts: 78

    Hi Tyler--Thanks for the report.  We're looking into this, but so far have been unable to reproduce on mac.  Can you think of any other details that might be relevant for us when trying to reproduce?  I can't necessarily think of anything else to ask...the problem you're experiencing seems pretty straightforward; but it's surprising that you're only experiencing in one search kind, and that we are struggling to reproduce?

    Are you set up to easily provide a screen recording of the bug?  That also might help us to diagnose what's going on here, if you have a few minutes to take and upload the screen recording.

    Thanks again,

    -Ronny

  • TylerHallstrom
    TylerHallstrom Member Posts: 13
    https://community.logos.com/discussion/comment/1232463#Comment_1232463

    Greetings Ronny, 

    Thanks for your note, and my apologies for the delay in reply. 

    I think I discovered the problem (or at least part of the problem), namely, that I'm too good at Logos... haha. 

    After playing around with it more, the problem appears to be that I was dragging the hyperlinks "too fast". In "All", "Bible," etc., I can drag them as fast as I want and they will work fine (and in the past, I always dragged every hyperlink very fast into the new pane). But, in the "books" tab when I drag too quickly, it does not work. However, if I slow down and press click, wait 0.5 seconds, and then pull over, it works. 

    On my end of things, this new knowledge effectively solves my problem; I'll simply go slightly slower. However, if a screen recording still would be beneficial for you all, just let me know and I can get that set up. 

    Thanks so much, and hope you have a great day. 
    Tyler

Categories