Is reverting to a previous update possible?

Harold Miller
Harold Miller Member Posts: 14 ✭✭
edited November 21 in English Forum

Since updating to the current update: 10.0 SR-1 (10.0.0.0234), wherever I try to a Bible word study, the program quits.

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  • Kiyah
    Kiyah Member Posts: 2,804 ✭✭✭✭

    It may be better to report the bug and be sure to upload your logs.

    Here are instructions on how to capture and upload your logs:

    https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files

    You'll need to try to recreate the crash and then find and upload the logs to your bug report. Other people may be having the same issue so this will help Faithlife fix it.

    To answer your question, no there is not a way to revert to a previous update without calling Faithlife tech support to ask if they can send you the previous update file.

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