Export Powerpoint Bug?

Jason Saling

Agh, i was working all night on trying to use the Sermon Builder, which it had lots of limitations of what I was hoping it would be able to do. However, the worse of all is that all the time I spent working on the slides is for naught, as it won't export. Is this a major bug? Or a limitation on amount of slides or format of the notes? Hoping I could use it before church starts but doesn't look like it's going to work out. 

Graham Criddle

However, the worse of all is that all the time I spent working on the slides is for naught, as it won't export.

Sorry to see that - I've just tried an export to PowerPoint and it worked fine

Are you running on Windows or Mac?

And we probably need to see logs (captured after the error and before starting Logos again). Details on this are at https://support.logos.com/hc/en-us/articles/360027869132-How-to-Enable-and-Submit-Log-Files 

Or a limitation on amount of slides or format of the notes?

Roughly how many slides do you have?

Jason Saling

https://community.logos.com/discussion/comment/1232031#Comment_1232031

It was 50 slides. I was able to get it to work just in time by trying different backgrounds and testing on creating other sermon builder documents. Initially I was using the storm clouds as a background. That gave an error immediately when trying to export (when I created a new file with just one slide it worked). I changed it to a brick background and it tried exporting but after about 6-7 seconds it failed. I then changed it to a black background and that one was able to successfully export.

Jacob Carpenter (Faithlife)

https://community.logos.com/discussion/comment/1232102#Comment_1232102

> we probably need to see logs

Graham is correct. Logs would be helpful towards diagnosing the issue here.

Jason Saling

https://community.logos.com/discussion/comment/1232230#Comment_1232230

Well, I was just about to create logs, but after updating to Mac OS Ventura, it worked successfully. Interesting.