Problem with offline access to lexicons from Word info

Alexey Datsyuk
Alexey Datsyuk Member Posts: 8
edited November 21 in English Forum

When I use NA28, UBS5, SBLGNT, LHB, LHI when my Android tablet is online, I can access BDAG/HALOT articles from popup menu (by tapping on "more" link in Word Info section).

But when I go offline, BDAG and HALOT are not accessible anymore, though I have downloaded them. I get following text instead of lexicon article: "Sorry, we can't support the 'Look up' feature because you haven't downloaded any Lexicons containing this word for use offline. Head over to the Library to download one next time you are online."

I think it was working properly with Logos 9, but I'm not sure anymore.

Also I have similar issue when in the same popup dialog I tap on 3-dots button in Word Info section, and then try to execute "Look up" command from there. I think this issue could be related with first one, though error message is different in this case: "One or more selected words is not supported by the offline word 'Look up' feature".

These problems are very annoying for me, because they make Bible study offline much more complicated.

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