Logos 10 ARM crashing on MacBook Pro M1 Pro when opening ESV Bible

Tom Wilson
Tom Wilson Member Posts: 13
edited November 21 in English Forum

Logos 10 ARM was flying on my MacBook Pro M1 for the past week since upgrading from Logos 9. This morning, when I duplicated an item in one of my custom highlighter palettes, the application closed unexpectedly. After reopening Logos to the home screen, it will crash whenever I open the ESV Bible. I'm able to open other Bibles and resources without crashing the application.

I've attached the log file. I could try deleting the ESV Bible and loading it again.

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  • Tom Wilson
    Tom Wilson Member Posts: 13

    Still crashes after open ESV Bible, even after removing the resource and downloading again.

  • Dave Hooton
    Dave Hooton MVP Posts: 35,677

    It looks like a Notes issue with the ESV. Go to Notes tool, select ESV as the resource,  and delete the latest highlight/note ("Visual Markup" suggests highlights, but it could apply to Notes).

    See if that fixes the problem.  You can recover what you delete from the Trash can at the bottom of the sidebar.

    Dave
    ===

    Windows 11 & Android 13

  • Tom Wilson
    Tom Wilson Member Posts: 13
    https://community.logos.com/discussion/comment/1232309#Comment_1232309

    It looks like a Notes issue with the ESV. Go to Notes tool, select ESV as the resource,  and delete the latest highlight/note ("Visual Markup" suggests highlights, but it could apply to Notes).

    Hi Dave,

    Yes, it was an issue that deleting the last note I created solved. I then restored the note from the trash. Thank you for being so helpful!

    Is this the area of the LogosCrash.txt that led you to believe a note was the cause of the crash?

    [code]Libronix.DigitalLibrary.Documents.Searching.VisualMarkupSearcher.<>c.<GetNotesToolManagerMarkupRangesMatchingCriteria>b__3_1(NoteDto x)
    at System.Linq.Enumerable.ToDictionary[NoteDto,String,String](List`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer)
    at System.Linq.Enumerable.ToDictionary[NoteDto,String,String](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector, IEqualityComparer`1 comparer)
    at System.Linq.Enumerable.ToDictionary[NoteDto,String,String](IEnumerable`1 source, Func`2 keySelector, Func`2 elementSelector)[/code]

  • Dave Hooton
    Dave Hooton MVP Posts: 35,677
    https://community.logos.com/discussion/comment/1232319#Comment_1232319

    Is this the area of the LogosCrash.txt that led you to believe a note was the cause of the crash?

    Those lines, but I use the Logos.log to find what happened before then.

    Those lines and the next few lines are part of the last ERROR in the log and it followed Panel settings for the ESV  (LLS:1.0.710).

    Dave
    ===

    Windows 11 & Android 13

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