BUG: Mobile app: Collection searching
I am trying to do a collections search in the mobile app with no success.
1. I enter a word "providence" in the search box
2. I choose "books" from the "search in"
3. I select my "ethics" collection...and hit enter
4. I get what appears to be results from "all" my resources.
Is collection search broken or am I doing something wrong?
Comments
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Marvin Mitchell said:
Is collection search broken or am I doing something wrong?
I'm seeing similar results - I think something is broken here.
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what is the best way to escalate this issue to be fixed?
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what is the best way to escalate this issue to be fixed?
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what is the best way to escalate this issue to be fixed?
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Marvin Mitchell said:
what is the best way to escalate this issue to be fixed?
I would leave it till Monday / Tuesday in the hope that someone from Faithlife will see it when they are back in next week.
And if that doesn't work, I would contact Customer Support - details at https://www.logos.com/contact-support
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Marvin Mitchell said:
what is the best way to escalate this issue to be fixed?
If you still can, edit your first post to add "BUG:" to the front of the thread title and then follow Graham's advice.
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Sorry, I’m unsure where to update the original post[:'(]
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Marvin Mitchell said:
Sorry, I’m unsure where to update the original post
You would edit it by clicking the More button (on the right) and selecting the Edit option. This would enable you, among other things, to change the subject of the thread.
But I think there is a 10 hour window to do this which looks like it has passed.
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Graham Criddle said:
But I think there is a 10 hour window to do this which looks like it has passed.
Or you can ask someone at FaithLife to update it ...
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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MJ. Smith said:Graham Criddle said:
But I think there is a 10 hour window to do this which looks like it has passed.
Or you can ask someone at FaithLife to update it ...
Oh look, the thread title starts with BUG: now....
“The trouble is that everyone talks about reforming others and no one thinks about reforming himself.” St. Peter of Alcántara
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Thanks for the assist SineNomine, hopefully this will come to the attention of the‘fixers”
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Hi Marvin, I can reproduce this issue and have created a case for our team to investigate. There are some limitations surrounding collections on mobile, so I will report back when I have an update for you. Thank you for your patience!
Ali Pope | Logos Desktop and Mobile Program Manager
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