Hello - my Logos cannot be started in my Windows 10, even I press Ctrl key when I click the Icon, it still cannot starts.. Is there any way to fix it? Here is my log files.
Thank you!
Karen
even I press Ctrl key when I click the Icon, it still cannot starts.
Do you press and hold the control key?
I am not a windows user, but I googled your error message and found these three fixes:
Option 1Update your video drivers, and/or try different video hardware in the problem machine(s). If the problem persists, try the second option.
Option 2Upgrade to the latest version and service pack level of the .Net Framework. If the problem persists, try the third option.
Option 3In the Settings→Support form uncheck the checkbox Enable GPU rendering mode and click the ОК button.
Is this 32bit windows, or 64? You need the latter.
Yes, I hold the control key
Thank you, let me try. I use 64-bit windows
Hello - my Logos cannot be started in my Windows 10, even I press Ctrl key when I click the Icon, it still cannot starts.. Is there any way to fix it? Here is my log files. Thank you! Karen
It would be best if you contact or chat with Customer Service.
