Creating a new note (Mobile app)

Anthony Amorteguy

Since the update on my iPad, when I create a note, I get two, and then I have to go in and manually delete the duplicate. Very annoying.

My process is this: I highlight the text to notate, and then I tap to copy what I just highlighted and paste some of the notated text into the note itself otherwise the note list on the iPad gives me no information about what the note is until I open it. 

Now, that process that worked fine in 9, gives me duplicate notes. Why is this happening?

Tom Vidal

That's most certainly an annoying problem, to say the least!

My process is this: I highlight the text

When you write "highlight" do you mean that you selected the text or that you applied a highlighter style to the text. I tried this, assuming that you just meant that you selected the text, and I can't see how you are getting two notes. Could you make a video or share screenshots?

Ali Pope

when I create a note, I get two, and then I have to go in and manually delete the duplicate.

I'm assuming you mean that there are two note icons in the resource when you create a new note. Correct? 

We just released a new version of the app: 10.1 yesterday. Can you please update your app and let me know if you are still seeing this issue?