*IMPORTANT* - New version numbers for Logos/Verbum software

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Comments

  • Kiyah
    Kiyah Member Posts: 2,823 ✭✭✭✭

    Users who want to accomplish this usually set their update channel to an invalid channel using a command such as set update channel to invalid (or any other name you want that isn't default or beta). This means that the application will never find any updates to the software, but you can still download resource updates (and potentially control that by turning off automatic downloads).

    This is what I do now (I just do set update channel to manual), but it wasn't obvious that I could do this, a forum MVP told me after I had played around with various settings. It's basically a power user hack, it's not in the Logos Help resource (although it is on the Wiki, but you have to know to even look for it), and it's not in Settings.

    Will most users easily know to do this and know they need to do it before 23 is released (otherwise they'll have that blue update notification on their toolbar that they'll never be able to get rid of until they break down and install the update since you don't let us dismiss software update notifications)?

  • Kiyah
    Kiyah Member Posts: 2,823 ✭✭✭✭

    Got it! The right command is as follows: set update channel to neo-Luddite

    set update channel to no new bugs I'll stick with the ones I have thank you

  • Michael John Nisbett
    Michael John Nisbett Member Posts: 27 ✭✭

    I was never confused about Logos version numbers (I'm a beta user). Unfortunately, I am confused now. I'm probably not the only one who thinks this has caused more confusion than it attempts to correct.

  • DMB
    DMB Member Posts: 3,087

    I was never confused about Logos version numbers (I'm a beta user). Unfortunately, I am confused now. I'm probably not the only one who thinks this has caused more confusion than it attempts to correct.

    From the outside, this 'looks' like an intra-Faithlife issue, between Marketing, and the software folks. They 'could' have shipped '10' to everyone. Just like my Mac. And iPad. Etc. Of course, the FL Marketing push would have failed. Instead, shipping '23' makes more sense to them. Google does it!

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    DMB said:

    They 'could' have shipped '10' to everyone. Just like my Mac. And iPad. Etc. Of course, the FL Marketing push would have failed.

    Yes. There would have been people who would have thought, "Look! I got LOGOS 10 for FREE!" 

    Nomenclature has been a pet peeve of mine for a while. Although I would have done it differently (using years for numbering with "dots" for subsequent releases within the year), I do think this does fix <part> of the problem. 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • DMB
    DMB Member Posts: 3,087

    Nomenclature has been a pet peeve of mine for a while.

    I'm not sure your pet peeve, but my impression of 'confusion' has been the packages (books) vs the datasets (to Faithlife 'features', to users, 'software'). I think this will just add a 3rd dimension to the confusion (need 2 more for a '5th Dimension' ... ha).

    Star-Person: "Now, are you on 23? Ok, you are. But do you have Logos 10? No? I'm talking about Logos 10 'features' ... not 23. What's 23? It's your software. No, no, not the LSB interlinear. Oh, you don't. Ok, no Logos 10 features, Logos 10 package? Ok, you do have that?"

    Added:

    Just minutes ago, Andrew had to list out missing features the customer didn't know they didn't have.  And for good reason ... there's no clue in the software about the 'features' (absent scanning nerdy credentials).

  • JT (alabama24)
    JT (alabama24) MVP Posts: 36,512

    DMB said:

    I'm not sure your pet peeve

    Part of it is this problem here... many users are confused by 1) the data sets, 2) the libraries, and 3) the software engine becasue FL has called them all "Logos 4/5/6/7/8/9/10." 

    DMB said:

    Star-Person: "Now, are you on 23? Ok, you are. But do you have Logos 10? No? I'm talking about Logos 10 'features' ... not 23. What's 23? It's your software. No, no, not the LSB interlinear. Oh, you don't. Ok, no Logos 10 features, Logos 10 package? Ok, you do have that?"

    If I had coffee in my mouth, I would have spewed it. 

    I get your point, but I don't think that will be MORE confusing (once the dust settles) than calling EVERYTHING "Logos 10." 

    macOS, iOS & iPadOS |Logs| Install
    truth over tribe

  • Veli Voipio
    Veli Voipio MVP Posts: 2,026

    When I was in the telecom software industry, in the production side, I was always confused with the version and product numbering. But the sales people felt fine.

     

    Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 11

  • Bill
    Bill Member Posts: 344 ✭✭✭

    As a result of the confusion, some people never updated their software to the latest version

    Hi Mark,

    You probably won't see this post among the sea of others here, but here is my two cents regarding customer confusion in updating and upgrading. My views are purely from a customer/user perspective.

    1. Software updates are important, but under the hood to the customer. I doubt that many care about version numbers, just make sure its up to date. I agree with automatic updates (let those who choose differently switch off), and the version number should still be available in "help" as it is now for tech support and our great forum VIPs when needed.
    2. Base Packages In my experience from 2009-L7 I was very confused, trying at first to figure out the difference between resources, books and features and tools, ect. and which of each I would get in which base package, (after L8 I finally learned most of the differences). Neither marketing or sales were very forthcoming in making sure a customer understood, for instance, if for example I were buying say a bronze base package, it did not include Sermon Builder or a full feature set. I don't believe many people are looking for these separately because they are thinking they are part of the software. When customers think base package they think "books" and a software upgrade. The fact that certain tools and features are area a separate thing and different depending on the base package is very confusing.
    • One more thing that I see adding to this package confusion. Customers thinking they have to purchase a package to get the latest version of Logos software will sometimes buy the lowest price package, because they don't want many books and are disappointed because they don't get all of the tools and features they assumed came with the latest version of the software. They are also disappointed later to find out they could have gotten the software upgrade free at a later date. The free version should be available to everyone as soon as the new release becomes available and not delayed.
  •  Feature Sets Many customers also don't know what features set are, what's in them, what they do, and why they need them to perform certain functions and use certain tools in the software. I still don't understand them completely myself, but I know I better have them. I also think (my opinion) most average users/customers don't understand what they are either. These features also include tools like sermon builder. As a customer when when watching a video on all the new FEATURES in Logos10, I'm thinking to myself Look at all the new stuff in Logos SOFTWARE and not paying proper attention that it is a feature or to look for it in the feature set list in each package to make sure it and other tools/features I want are included in the package I'm buying, because these are features and not part of the software as one may expect.I realize some of this is redundant. Interlinears is another issue. Bible is a book, IL and RI is a feature- combine them as a book already please.
      • One solution to this may be to list the features of each base package at the top of the "what's included" list instead of at the bottom and title it "Important Features Included in This Package" or something similar.

      The bottom line is as a customer I would be more confused and potentially upset about base packages and feature sets than version numbers

      Hope this is helpful and not adding more confusion to the confusing confusion already running amuck

      Thanks [:D]

    Too soon old. Too late smart.

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,899

    DMB said:

    Just minutes ago, Andrew had to list out missing features the customer didn't know they didn't have.  And for good reason ... there's no clue in the software about the 'features' (absent scanning nerdy credentials).

    FWIW, that's something that's been on my mind. It's something I want to improve, but we also don't want to annoy customers with buttons that don't work, or explanations of missing functionality that feel like ads. 

  • Mark Barnes (Logos)
    Mark Barnes (Logos) Administrator, Logos Employee Posts: 1,899

    Bill said:

    The bottom line is as a customer I would be more confused and potentially upset about base packages and feature sets than version numbers

    Thanks, Bill. I agree that we can do a better job in communicating to customers what features are included at the different levels. We'll certainly work on improving that before Logos 11 comes around.

  • Randy
    Randy Member Posts: 99 ✭✭

    That's not a bad thing. We don't want you to have to remember it.

    Version numbers shouldn't matter, and we shouldn't even have to remember them. That's why we're changing the numbering system, is so that you don't have to remember it. Okay, got it.

  • Sean
    Sean Member Posts: 1,774 ✭✭✭

    This whole thing reminds me of putting a screen guard on a new phone and getting an air bubble trapped under it. You smooth it out with your nail only to have the bubble move to another spot. Repeat several times. The only way to clear it is to rip the screen guard off and start over. You're going to have confusion about version numbers as long as you have a number after your product's name, and you just added another one.

    DMB said:

    Star-Person: "Now, are you on 23? Ok, you are. But do you have Logos 10? No? I'm talking about Logos 10 'features' ... not 23. What's 23? It's your software. No, no, not the LSB interlinear. Oh, you don't. Ok, no Logos 10 features, Logos 10 package? Ok, you do have that?"

    This is exactly what's going to happen, most especially the part about the LSB interlinear.

  • MJ. Smith
    MJ. Smith MVP Posts: 53,396

    Sean said:

    DMB said:

    Star-Person: "Now, are you on 23? Ok, you are. But do you have Logos 10? No? I'm talking about Logos 10 'features' ... not 23. What's 23? It's your software. No, no, not the LSB interlinear. Oh, you don't. Ok, no Logos 10 features, Logos 10 package? Ok, you do have that?"

    This is exactly what's going to happen, most especially the part about the LSB interlinear.

    If I am representative of what is meant by "star-person",  I am certain I will not be a participant in a such a conversation. I have never needed to know more than:

    • Fruit or a real machine? Oh, I only know real machines
    • Did you mean to post in the L5 forum? If so, I can't help.
    • The feature doesn't show? do you own the required resources/datasets? No? Well duh ...
    • Can you post a screen-shot? I don't do dark mode or videos so I can't help.
    • What do you mean you don't understand my cryptic answer? Graham or JT will post an explanation soon.

    Okay, seriously it is only a few questions where the feature set/version is an issue we need to know. And it is often masked as a request regarding resources or how they get to the feature. What we won't have is all the conversations that begin when we ask "why haven't you updated to the free version of ..." where we have to wait for them to update before we can begin to discuss the actual issue, if it still exists.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Fabian
    Fabian Member Posts: 1,029 ✭✭✭

    Bill said:

    The bottom line is as a customer I would be more confused and potentially upset about base packages and feature sets than version numbers

    Thanks, Bill. I agree that we can do a better job in communicating to customers what features are included at the different levels. We'll certainly work on improving that before Logos 11 comes around.

    This now confusing me. Logos 11? I thought this will never come as the numbering system got changed. 

    I guess you mean the next major update.

    Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης· 

  • Fabian
    Fabian Member Posts: 1,029 ✭✭✭

    Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης· 

  • MJ. Smith
    MJ. Smith MVP Posts: 53,396

    Fabian said:

    This now confusing me. Logos 11?

    It may simply refer to feature sets or libraries.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • MJ. Smith
    MJ. Smith MVP Posts: 53,396

    Fabian said:

    Is there a download link for the beta 22?

    If you set the update channel to beta, it should download. Is that not working for you?

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Fabian
    Fabian Member Posts: 1,029 ✭✭✭

    MJ. Smith said:

    Fabian said:

    Is there a download link for the beta 22?

    If you set the update channel to beta, it should download. Is that not working for you?

    Thanks.

    Χριστὸς ἐν ὑμῖν, ἡ ἐλπὶς τῆς δόξης· 

  • GaoLu
    GaoLu Member Posts: 3,479 ✭✭✭

    Help!  My Logos just exploded from 10 to 22!

    Just kidding! I mean I don't need help and it didn't actually explode.  The fine print did change to 22.0.8.  Looks good to me. All is well. 

  • DMB
    DMB Member Posts: 3,087

    FWIW, that's something that's been on my mind. It's something I want to improve, but we also don't want to annoy customers with buttons that don't work, or explanations of missing functionality that feel like ads. 

    Thank you for the follow-up.

    What impresses me (my old executive hat), is that at each turn in FL's business journey, the software team seems unaware of 'Marketing'. Choosing 'users' (system burden) vs 'customers' (revenue source) There's so much value created at FL, but hidden.  

    This AM, a post about an REB interlinear. So, curious I checked 'me' ... none, but then maybe I didn't buy it.  In fact, I have no idea what I bought (software features) just 2 months ago ... much less years back. Yes, I could page thru licenses, etc or guess from buttons. 'Factbook' isn't much better ... have, don't have.

    So.

  • Ronald Quick
    Ronald Quick Member Posts: 2,971 ✭✭✭

    MJ. Smith said:

    It already does. The change they are implementing is:

    • currently if a person has not purchased an L10 package (including the free engine upgrade option), the L10 update will not upgrade their L9 or prior installation
    • going forward version 22 will update in the current manner
    • further forward version 23 will update as currently is done plus it will update L9 installations, essentially giving them the free L10 engine without going through the purchase for zero dollars which many users did not understand.

    There isn’t a change in what you are talking about. There are two senses of  “automatic“ being discussed. 

    1. Mark means “automatic: users won’t have to “buy” something to receive the update.”

    2. You are saying you don’t want the engine to update without your permission. There is a setting to make that happen. However:

    3. Some users want a separation of resource and software updates. That is something different and would be a different behavior than the status quo. 

    Thanks for clarifying things - Sorry for the delayed reply.  I was out of town for a few days (no Internet).  Very nice.  No distractions.

     

  • We're not quite ready to distribute v22 to all users, but we're planning to do that with v23. Things are rolling out in stages.

    To clarify Bradley's point about rolling out in stages:

    • Stage 1: Version 22 as an automatic update to those running 10.x.
    • Stage 2: Version 23 as
      • an automatic update to those running 9.x, 10.x, or 22
      • an optional update to those running 8.x or earlier

    Stage 1 has Faithlife Development placing Beta Release Note links in https://wiki.logos.com/Logos_10_Beta_Release_Notes (as v22 beta is only available for Logos 10) and Stable Release Note links in https://wiki.logos.com/Logos_10_Release_Notes

    Could Stage 2 have Faithlife Development place Beta Release Note links in a new page https://wiki.logos.com/Logos_Beta_Release_Notes ? along with Stable Release Note links in a new page https://wiki.logos.com/Logos_Release_Notes ?

    Also could "Logos 10" or "Verbum 10" be removed from software splash screens ?

    My splash screen preference is an older & simpler single color Logos & Verbum (like the icon for these forums).

    Keep Smiling [:)]

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,395

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Stage 1 has Faithlife Development placing Beta Release Note links in https://wiki.logos.com/Logos_10_Beta_Release_Notes (as v22 beta is only available for Logos 10) and Stable Release Note links in https://wiki.logos.com/Logos_10_Release_Notes

    Could Stage 2 have Faithlife Development place Beta Release Note links in a new page https://wiki.logos.com/Logos_Beta_Release_Notes ? along with Stable Release Note links in a new page https://wiki.logos.com/Logos_Release_Notes ?

    Yes, something like that is planned.

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Also could "Logos 10" or "Verbum 10" be removed from software splash screens ?

    If you own a Logos 10 package, then it will display Logos/Verbum 10. If you do not, then it will display something different.

    Andrew Batishko | Logos software developer

  • Dave Hooton
    Dave Hooton MVP Posts: 35,761

    " rel="nofollow">Keep Smiling 4 Jesus :) said:

    Could Stage 2 have Faithlife Development place Beta Release Note links in a new page https://wiki.logos.com/Logos_Beta_Release_Notes ? along with Stable Release Note links in a new page https://wiki.logos.com/Logos_Release_Notes ?

    Yes, something like that is planned.

    Then there is no connection to the Base Package Logos 10 when software version numbers no longer retain that connection. It is helpful for diagnostic purposes. Please retain Logos_10_Beta_Release_Notes, then change to Logos_11_Beta_Release_Notes in time.

    Dave
    ===

    Windows 11 & Android 13

  • Andrew Batishko
    Andrew Batishko Member, Administrator, Community Manager, Logos Employee Posts: 5,395

    It is intended for there to be no connection between the Logos 10 base package and the software version numbers. Soon all customers, not just purchasers of Logos 10 base packages will be running the latest version of the software. It wouldn't make sense for someone who has only ever purchase L9 base packages to need to look under an L10 categorization to find the release notes of the software they are running.

    It's not clear yet what we will be doing for organization purposes on the wiki.

    Andrew Batishko | Logos software developer

  • Mal Walker
    Mal Walker Member Posts: 401 ✭✭✭

    Thank you everyone for such an entertaining read [:D] I've clearly been missing out by avoiding the beta forum.

    Current MDiv student at Trinity Theological College - Perth, Western Australia

  • David Housholder
    David Housholder Member Posts: 9

    Will any of this affect subscriptions to Faithlife Essentials?