Computer Issues

When I click on a Logos link for the daily deal in Twitter it fails to load. I get a message "can't reach this page." I had my windows computer cleaned up and it seemed to work for a day or two but now I am back to the error messages. Links in the Logos website work fine. I ran the Windows Network Diagnostics and it didn't report any problems. It performs the same in Chrome and Edge. Does anyone have any recommendations?

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Dale E Heath

Is this what you're clicking on? Shop Now: https://okt.to/CMn7P4

Shows as okt.to/CMn7P4

When you hold your mouse over the link, what do you see?

You should see https://okt.to/CMn7P4

What Windows version?

Michael Kinch

https://community.logos.com/discussion/comment/1238355#Comment_1238355

Is this what you're clicking on? Shop Now: https://okt.to/CMn7P4

Shows as okt.to/CMn7P4

When you hold your mouse over the link, what do you see?

You should see https://okt.to/CMn7P4

What Windows version?

Yes that is what I am clicking on. When I click on the link you posted I get the error message. I am using Windows 11 on a Dell XPS13.

Rosie Perera

https://community.logos.com/discussion/comment/1238357#Comment_1238357

Is this what you're clicking on? Shop Now: https://okt.to/CMn7P4

Shows as okt.to/CMn7P4

When you hold your mouse over the link, what do you see?

You should see https://okt.to/CMn7P4

What Windows version?

Yes that is what I am clicking on. When I click on the link you posted I get the error message. I am using Windows 11 on a Dell XPS13.

What happens if you click on the link that that shortcut expands to? Which is...

https://www.logos.com/product/139038/meeting-god-in-paul?utm_campaign=2022-logos-daily-deal&utm_content=Twitter&utm_medium=social&utm_source=Twitter

Michael Kinch

https://community.logos.com/discussion/comment/1238364#Comment_1238364

What happens if you click on the link that that shortcut expands to? Which is...

https://www.logos.com/product/139038/meeting-god-in-paul?utm_campaign=2022-logos-daily-deal&utm_content=Twitter&utm_medium=social&utm_source=Twitter

It opens to the Logos page.

Dale E Heath

https://community.logos.com/discussion/comment/1238411#Comment_1238411

Time to go to Google for help. There's lots of fixes there.

danwdoo

Sounds like a potential AV security suite issue. What AV software are you using? The way the ads redirect can sometimes cause issues like this with some browsers or security programs. Try disabling your AV software just for a test (if it isn't Windows Defender) and see if that makes the difference.

Michael Kinch

I haven't done anything different but today the links are working.

Dale E Heath

https://community.logos.com/discussion/comment/1238554#Comment_1238554

Sounds like a potential AV security suite issue.