BUG: Factbook and Search Unusable - Not Displaying Pane Contents
When I try to use the Factbook or a search on my laptop, the suggestion box populates normally, but when I search, the window is blank. Yet something is working, because if I mouse over the white box, I get resource information and if I click, resources open as expected. Sometimes if I open it as a floating window, I can see the contents of the box but cannot scroll or interact. I have uninstalled Logos, restarted my PC, and reinstalled it, to no avail.
Before I cleared my logs to get a clean copy, there was a DNS error, but I cleared my DNS and am not getting it now, so that may be unrelated. The only thing I am seeing now is a SQL error.
Using Logos as a pastor, seminary professor, and Tyndale author
Comments
-
Justin Gatlin said:
Before I cleared my logs to get a clean copy, there was a DNS error, but I cleared my DNS and am not getting it now, so that may be unrelated. The only thing I am seeing now is a SQL error.
For the Factbook entry "Jesus Christ", I get the same SQLite Error but the results are visible. Other entries don't produce that error.
Check if it is connected to the Program Setting for Hardware Acceleration.
Dave
===Windows 11 & Android 13
0 -
Turning off hardware acceleration did the trick. Thanks, Dave!
Using Logos as a pastor, seminary professor, and Tyndale author
0 -
Justin Gatlin said:
Turning off hardware acceleration did the trick. Thanks, Dave!
Yes, but now try Notes and some mobile ed videos. If they don't work, you need to update the video driver (I.e. integrated Intel 11th Generation?).
Dave
===Windows 11 & Android 13
0 -
Notes and mobile ed both work as expected. I don't have discrete graphics, just an 11th generation i5, so I am not sure when or why I turned on hardware acceleration anyway. It is enabled on my desktop, but I am sure that is not a global setting. Thanks again for your help.
Using Logos as a pastor, seminary professor, and Tyndale author
0
